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Joey Core Location
Valenzuela, NCR, PH
Joey Core Work
2024 -now Senior Project Manager @
2022 -2024 Project Manager @
2021 -2022 Staff Implementation Project Manager @
2016 -2020 Operations Team Manager @
2014 -2016 Escalations Manager @
2010 -2014 Data Services Manager @
2010 -2010 Subject Matter Expert @
2009 -2010 Customer Service Representative @
Joey Core Education
Philippine Christian University
Bachelor of Arts (Political Science)
2006-2009
Joey Core Skills
Microsoft Project
Project Planning
Software Project Management
Project Delivery
Project Coordination
Project Estimation
Fulfillment Management
Managing Large Scale Projects
IT Service Management
Project Management
Telecommunications
Process Improvement
Management
Call Centers
Technical Support
Data Center
Customer Service
Service Delivery
Customer Satisfaction
Team Leadership
Contact Centers
Outsourcing
BPO
Customer Experience
Training
Leadership
Customer Support
Customer Retention
Business Process Improvement
Customer Service Management
Customer Relationship Management (CRM)
Service Center Operations
Operations Management
Service Delivery Management
Contact Center Management
Contact Center Operations
Contact Center Optimization
Team Management
People Management
Project Governance
Project Implementation
Joey Core Summary
Joey Core, based in Valenzuela, NCR, PH, is currently a Senior Project Manager at ECI. Joey Core brings experience from previous roles at ECI, NICE inContact and Alorica. Joey Core holds a 2006 - 2009 Bachelor of Arts in Political Science @ Philippine Christian University. With a robust skill set that includes Microsoft Project, Project Planning, Software Project Management, Project Delivery, Project Coordination and more. Joey Core has 2 emails on RocketReach.
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