Joey Core Email
Senior Project Manager @ ECI
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Joey Core Location
- Valenzuela, NCR, PH
Joey Core Work
- Senior Project Manager @ (May 2024 - Present)
- Project Manager @ (May 2022 - July 2024)
- Staff Implementation Project Manager @ (January 2021 - January 2022)
- Operations Team Manager @ (August 2016 - November 2020)
- Escalations Manager @ (April 2014 - July 2016)
- Data Services Manager @ (October 2010 - March 2014)
- Subject Matter Expert @ (February 2010 - October 2010)
- Customer Service Representative @ (August 2009 - February 2010)
Joey Core Education
- Philippine Christian University
Bachelor of Arts (Political Science)
2006-2009
Joey Core Skills
- Microsoft Project
- Project Planning
- Software Project Management
- Project Delivery
- Project Coordination
- Project Estimation
- Fulfillment Management
- Managing Large Scale Projects
- IT Service Management
- Project Management
- Telecommunications
- Process Improvement
- Management
- Call Centers
- Technical Support
- Data Center
- Customer Service
- Service Delivery
- Customer Satisfaction
- Team Leadership
- Contact Centers
- Outsourcing
- BPO
- Customer Experience
- Training
- Leadership
- Customer Support
- Customer Retention
- Business Process Improvement
- Customer Service Management
- Customer Relationship Management (CRM)
- Service Center Operations
- Operations Management
- Service Delivery Management
- Contact Center Management
- Contact Center Operations
- Contact Center Optimization
- Team Management
- People Management
- Project Governance
- Project Implementation
Joey Core Summary
- Joey Core, based in Valenzuela, NCR, PH, is currently a Senior Project Manager at ECI. Joey Core brings experience from previous roles at ECI, NICE inContact and Alorica. Joey Core holds a 2006 - 2009 Bachelor of Arts in Political Science @ Philippine Christian University. With a robust skill set that includes Microsoft Project, Project Planning, Software Project Management, Project Delivery, Project Coordination and more. Joey Core has 2 emails on RocketReach.
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