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Joel Lam Location
Cincinnati, OH, US
Joel Lam Work
2021 -now Director - Outsourced Customer Service and Partner Center Strategy and Contracts @
2016 -now Director - Outsourced Customer Service and Partner Center Strategy and Contracts @
2013 -2016 Director - Internal Audit and Legal Compliance @
2009 -2013 Manager - Internal Audit @
2005 -2009 Senior Associate - External Audit @
Joel Lam Education
University of Southern California
Bachelors (Accounting)
Joel Lam Skills
Analytical Skills
Internal Audit
Internal Controls
Sarbanes-Oxley Act
Accounting
GAAP
Financial Reporting
Auditing
Financial Analysis
Finance
Forecasting
Financial Accounting
Telecommunications
Risk Management
Retail
Customer Experience
Customer Insight
Outsourcing
Contract Management
Fraud Investigations
Business Analysis
Strategic Planning
Project Management
Performance Management
Budgeting
Operations Management
Vendor Management
Continuous Improvement
Strategic Sourcing
Sales Management
Business Strategy
SQL
PeopleSoft
Tableau
Management
Training
Team Building
Team Leadership
Customer Service
Customer Support
Contract Negotiation
Cross-functional Team Leadership
Process Improvement
Teradata
TeamMate
Process Analysis
Talent Developer
Joel Lam Summary
Joel Lam, based in Cincinnati, OH, US, is currently a Director - Outsourced Customer Service and Partner Center Strategy and Contracts at The Trevor Project. Joel Lam brings experience from previous roles at Macy's, Verizon and PWC. Joel Lam holds a Bachelors in Accounting @ University of Southern California. With a robust skill set that includes Analytical Skills, Internal Audit, Internal Controls, Sarbanes-Oxley Act, Accounting and more. Joel Lam has 4 emails and 2 mobile phone numbers on RocketReach.
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