University of Denver - Daniels College of Business
UC Santa Barbara
Tom Dunham Skills
Product Management
Management
Client Services
PMP
ITIL v3 Foundations Certified
Vendor Management
Business Analysis
Process Improvement
Project Management
Strategic Planning
Salesforce.com
IT Strategy
Disaster Recovery
Business Intelligence
CRM
Program Management
Leadership
Integration
IT Management
Software Project Management
Marketing Strategy
Enterprise Architecture
SaaS
Program/Project Management
Market & Product Analysis
Strategic/Tactical Planning
Operations Streamlining/Oversight
Quality Control/Assurance
Staff Training & Development
Policy/Standards Adherence
Customer-Centric/Client Relations
Technical Call Center Management
Budget Monitoring & Oversight
Complex Problem Resolution
Interactive Voice Response (IVR) Development
Business Process Improvement
Customer Relationship Management (CRM)
ITIL
Agile Methodologies
Software Development Life Cycle (SDLC)
Start-ups
Strategic Partnerships
User Experience (UX)
Agile Application Development
Agile Leadership
Scrum
Amazon Web Services (AWS)
Actual vs. Planned Revenue
Agile & Waterfall Methodologies
IVR
Staff Training and Development
Interactive Voice Response Ivr Development
Customer Service
Budget Monitoring and Oversight
Customer Centric/Client Relations
Customer Relationship Management Crm
Agile and Waterfall Methodologies
Change Management
Market and Product Analysis
Customer Relationship Management
Interactive Voice Response Development
Tom Dunham Summary
Tom Dunham, based in Denver, CO, US, is currently a Chief Technology Officer and Contact Center Officer at The Trevor Project. Tom Dunham brings experience from previous roles at The Trevor Project, Guaranteed Rate and Charles Schwab. Tom Dunham holds a University of Denver - Daniels College of Business. With a robust skill set that includes Product Management, Management, Client Services, PMP, ITIL v3 Foundations Certified and more. Tom Dunham has 3 emails and 7 mobile phone numbers on RocketReach.
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