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Tom Dunham Location
Denver, CO, US
Tom Dunham Work
Chief Technology Officer and Contact Center Officer @ (April 2025 - Present)
Managing Director - Software Applications Engineering @ (January 2018 - January 2020)
Vice President of Product and Engineering @ (January 2010 - January 2014)
Managing Partner, Software Engineering and Product Managment @ WWOW Communications (January 2002 - January 2009)
SVP, Technology and Product Management @ (October 2023 - April 2025)
Vice President of Engineering and AI @ (November 2022 - October 2023)
Chief Technology Officer - Direct @ (January 2020 - January 2022)
Managing Director - Product Management @ (January 2015 - January 2018)
Tom Dunham Education
University of Denver - Daniels College of Business
Masters of Business Administration (coursework) (MBA with Technology emphasis)
UC Santa Barbara
Bachelor of Arts (B.A.) (Criminal Justice)
Tom Dunham Skills
Product Management
Management
Client Services
PMP
ITIL v3 Foundations Certified
Vendor Management
Business Analysis
Process Improvement
Project Management
Strategic Planning
Salesforce.com
IT Strategy
Disaster Recovery
Business Intelligence
CRM
Program Management
Leadership
Integration
IT Management
Software Project Management
Marketing Strategy
Enterprise Architecture
SaaS
Program/Project Management
Market & Product Analysis
Strategic/Tactical Planning
Operations Streamlining/Oversight
Quality Control/Assurance
Staff Training & Development
Policy/Standards Adherence
Customer-Centric/Client Relations
Technical Call Center Management
Budget Monitoring & Oversight
Complex Problem Resolution
Interactive Voice Response (IVR) Development
Business Process Improvement
Customer Relationship Management (CRM)
ITIL
Agile Methodologies
Software Development Life Cycle (SDLC)
Start-ups
Strategic Partnerships
User Experience (UX)
Agile Application Development
Agile Leadership
Scrum
Amazon Web Services (AWS)
Actual vs. Planned Revenue
Agile & Waterfall Methodologies
IVR
Staff Training and Development
Interactive Voice Response Ivr Development
Customer Service
Budget Monitoring and Oversight
Customer Centric/Client Relations
Customer Relationship Management Crm
Agile and Waterfall Methodologies
Change Management
Market and Product Analysis
Customer Relationship Management
Interactive Voice Response Development
Tom Dunham Summary
Tom Dunham, based in Denver, CO, US, is currently a Chief Technology Officer and Contact Center Officer at The Trevor Project. Tom Dunham brings experience from previous roles at Charles Schwab, Telerus, WWOW Communications and The Trevor Project. Tom Dunham holds a Masters of Business Administration (coursework) in MBA with Technology emphasis @ University of Denver - Daniels College of Business. With a robust skill set that includes Product Management, Management, Client Services, PMP, ITIL v3 Foundations Certified and more. Tom Dunham has 3 emails and 7 mobile phone numbers on RocketReach.
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