2014 -
now Senior Strategic Account Manager, Service Cloud @ salesforce.com
1998 -
2014 Southeast Contact Center Practice Leader @
1987 -
1998 Corporate Telecommunication Manager @
Joe Tomassi Education
Iona College
Bachelor of Arts (Computer Science)
1983
-
1987
Joe Tomassi Skills
CTI
Avaya
IVR
PBX
Call Center
Telecommunications
Telephony
Ethernet
WAN
Contact Centers
Call Centers
Video Conferencing
Integration
Cisco Technologies
VoIP
Cisco Call Manager
Managed Services
SIP
Pre-sales
IP
Unified Communications
T1
Business Strategy
Workforce Management
Solution Selling
Genesys
MPLS
Professional Services
Outsourcing
Leadership
Vendor Management
Routing
Network Architecture
SIP Trunking
ACD
LAN-WAN
Data Center
CRM
Service Delivery
Unified Messaging
Channel Partners
QoS
Call Logging
Switches
Wireless
Call Routing
H.323
TCP/IP
Mobile Devices
Network Design
Marketing
Pre Sales
Lan Wan
Business Analysis
Customer Service
Joe Tomassi Summary
Joe Tomassi, based in Roswell, GA, US, is currently a Senior Strategic Account Manager, Service Cloud at salesforce.com. Joe Tomassi brings experience from previous roles at Avaya and UPS. Joe Tomassi holds a 1983 - 1987 Bachelor of Arts in Computer Science @ Iona College. With a robust skill set that includes CTI, Avaya, IVR, PBX, Call Center and more. Joe Tomassi has 1 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.