Joe Testa Email & Phone Number
Chief Experience Officer (CXO) @ OpenMethods
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Joe Testa Location
- Pittsburgh, PA, US
Joe Testa Work
- 2017 -now Chief Experience Officer (CXO) @
- 2015 -2018 Executive Committee Member (Customer Advisory Board) @
- 2009 -2017 Vice President, Omnichannel Customer Care @
- 2006 -2009 Senior Director, Customer Care (Direct to Consumer) @
- 2006 -2007 Director, Contact Center Operations @
- 2001 -2006 Owner and Operator @ All Star Sports
- 1999 -2003 Director, Operations Management @
- 1998 -1999 Director, Customer Care @ Farrish Automotive Group
- 1997 -1998 Area Marketing Manager @ Premier Car Rental
- 1991 -1997 Market Training Manager and Rent-A-Center @ Thorn Americas
Joe Testa Education
- West Virginia University
Regents B.A. (Business)
- Morgantown High School
- Villanova University
(Masters Certificate)
Joe Testa Skills
- Customer Experience
- Customer Engagement
- Customer Service
- Call Center
- Leadership
- Negotiation
- Training
- Management
- Coaching
- Strategic Planning
- Call Centers
- Process Improvement
- E-commerce
- Customer Retention
- CRM
- Retail
- Customer Satisfaction
- Strategy
- Six Sigma
- Vendor Management
- Team Building
- Business Development
- Business Analysis
- Budgets
- Contact Centers
- P&L Management
- Human Resources
- Selling
- Marketing
- Operations Management
- Cross-functional Team Leadership
- Forecasting
- Executive Management
- Market Research
- Team Leadership
- Sales
- Inventory Management
- Account Management
- Sales Operations
- Troubleshooting
- Sales Management
- Recruiting
- Merchandising
- P&L
- Project Management
- Program Management
- Consulting
- Performance Management
- Analytics
- Analysis
- Cross Functional Team
- Microsoft Office
- Litigation
- Cross Functional Team Leadership
- Young Professionals
- E Commerce
- Microsoft Word
- Sports
- Outdoors
- SAN
- Public Speaking
Joe Testa Summary
- Joe Testa, based in Pittsburgh, PA, US, is currently a Chief Experience Officer (CXO) at OpenMethods. Joe Testa brings experience from previous roles at Oracle, Academy Sports + Outdoors, GSI Commerce and Accretive Commerce. Joe Testa holds a Regents B.A. in Business @ West Virginia University. With a robust skill set that includes Customer Experience, Customer Engagement, Customer Service, Call Center, Leadership and more. Joe Testa has 2 emails and 2 mobile phone numbers on RocketReach.
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