Ian Archer Email & Phone Number
Solution Consultant @ OpenMethods
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Ian Archer Location
- Akron, OH, US
Ian Archer Work
- Solution Consultant @ (February 2024 - Present)
- Senior Solution Consultant @ (June 2021 - February 2024)
- CX Architect @ (February 2021 - June 2021)
- CX Lead @ (May 2018 - February 2021)
- Technical Solutions Specialist @ (July 2016 - May 2018)
- Customer Care Team Lead @ (July 2015 - July 2016)
- Validation Engineer @ (September 2013 - July 2015)
- Tier 2 Client Support Engineer @ (August 2011 - September 2013)
- Client Support Engineer @ (August 2010 - August 2011)
- Support Engineer @ (January 2006 - January 2009)
- Shipping Supervisor @ (January 2002 - January 2004)
Ian Archer Education
- Remington College-Cleveland Campus
Associate of Science (A.S.) (Computer and Information Sciences, General)
2002-2004 - Wayne County Schools Career Center
Certificate (Electrical and Electronics Engineering)
1998-2000
Ian Archer Skills
- Solution Architecture
- Customer Experience
- Software Development
- Integration
- Technical Writing
- Technical Support
- Troubleshooting
- Research
- Contact Centers
- Telecommunications
- VoIP
- Agile Methodologies
- Cloud Computing
- Amazon Web Services (AWS)
- Software as a Service (SaaS)
- Enterprise Software
- Microsoft SQL Server
- Internet Information Services (IIS)
- Ruby
- Jenkins
- Git
- Github
- Avaya
- VB.NET
- ASP.NET
- XML
- C#
- Linux
- C++
- Java
- Windows
- OS X
- SQL
- Databases
- Training
- Virtual Hold
- Genesys
- Nortel
- Aspect
- CTI
- IIS
- T SQL
- Avaya Technologies
- Internet Information Services
- RubyMine
- Cucumber
- HTML
- XHTML
- ADO.NET
- Oracle
- XSLT
- PHP
- Software as a Service
Ian Archer Summary
- Ian Archer, based in Akron, OH, US, is currently a Solution Consultant at OpenMethods. Ian Archer brings experience from previous roles at Talkdesk and VHT. Ian Archer holds a 2002 - 2004 Associate of Science (A.S.) in Computer and Information Sciences, General @ Remington College-Cleveland Campus. With a robust skill set that includes Solution Architecture, Customer Experience, Software Development, Integration, Technical Writing and more. Ian Archer has 2 emails and 2 mobile phone numbers on RocketReach.
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