Joe Lang Location
- Dallas, TX, US
Joe Lang Work
- 2025 -now Customer Success Manager @
- 2023 -2024 Customer Success Management Leader - Modern Work and Security @
- 2022 -2023 Senior Customer Success Manager - Modern Work @
- 2020 -2022 Senior Customer Success Account Manager @
- 2014 -2020 Senior Technical Account Manager @
- 2013 -2014 IT Director of Support Services @ CROSSMARK
- 2007 -2013 Director of Customer Services @
- 2000 -2006 IT Director of Customer Support @
- 1996 -2000 Technology Services Manager @ Annuity Board of the Southern Baptist Convention
- 1993 -1996 Help Desk Team Leader @ Canmax Retail Systems, Inc
Joe Lang Skills
- Request Management
- Problem Solving
- Written Communication
- Metrics Reporting
- Critical Incident Stress Management
- Key Performance Indicators
- Business Requirements
- AI Foundations
- Leadership
- Management
- Training
- IT Service Management
- Project Management
- Technical Support
- System Deployment
- Integration
- Disaster Recovery
- Program Management
- Change Management
- Business Analysis
- IT Management
- IT Strategy
- Business Process Improvement
- Incident Management
- Healthcare
- Security
- Business Intelligence
- Information Technology
- Call Centers
- Outsourcing
- Data Center
- Information Security
- Software Implementation
- Budgets
- Requirements Analysis
- Asset Management
- Business Continuity
- Vendor Management
- Team Leadership
- Team Building
- Contract Negotiation
- Customer Service
- Cross-functional Team Leadership
- Account Management
- Key Account Development
- Service Delivery
- Cloud Computing
- Software as a Service (SaaS)
- Software Documentation
- Process Improvement
- ITIL
- IT Service Delivery
- Troubleshooting
- Healthcare Information Technology
- Governance
- Centralization
- PMP
- Project Portfolio Management
- SharePoint
- PMO
- EHR
- Visio
- Windows
- Accounting
- Healthcare Information
- Project Portfolio
- Cross Functional Team
- Business Process
- Cross Functional Team Leadership
- Marketing
- Strategy
- SQL
- Software As A Service Saas
- Software as a Service
Joe Lang Summary
- Joe Lang, based in Dallas, TX, US, is currently a Customer Success Manager at RKON. Joe Lang brings experience from previous roles at Microsoft. With a robust skill set that includes Request Management, Problem Solving, Written Communication, Metrics Reporting, Critical Incident Stress Management and more. Joe Lang has 2 emails and 1 mobile phone numbers on RocketReach.
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Top RKON Employees
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Denver, CO, US
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Managing Director, Account Management Strategy
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Jeff Mullarkey
CEO
Chicago, IL, US
Debra Lane
Director, Sales
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Jonathan Weber
Chief Information Officer
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Beth Wells
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