2022 -2024 Assistant Manager and Sales Manager @ eCaboose
2019 -2022 Co-Owner @
2017 -2019 Technician @
2014 -2017 Solutions Specialist @
2012 -2014 Subject Matter Expert and Reporting Specialist @
2009 -2012 AT and T Sales Professional @
Joe Clauser Education
Hiton High School
Joe Clauser Skills
Call Centers
BPO
Workforce Management
Transition Management
SLA
Team Management
Training
Customer Satisfaction
Service Delivery
Soft Skills
Avaya Technologies
Customer Experience
Business Analysis
Business Process
Customer Support
Process Improvement
Operations Management
Metrics
Team Development
Team Leadership
Verbal De-escalation
Verbal De Escalation
Business Process Improvement
Joe Clauser Summary
Joe Clauser, based in Rochester, NY, US, is currently a Operations Supervisor (Coach) at T-Mobile. Joe Clauser brings experience from previous roles at eCaboose, A Deeper Clean, Integron and Verizon Wireless. Joe Clauser holds a Hiton High School. With a robust skill set that includes Call Centers, BPO, Workforce Management, Transition Management, SLA and more. Joe Clauser has 3 emails and 2 mobile phone numbers on RocketReach.
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