Jodi Collins Email & Phone Number
Sr. IT Operations Mgr. - Help Desk, Deskside, ITSM, 365, SCCM @ Belk
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Jodi Collins Location
- Charlotte, NC, US
Jodi Collins Work
- 2022 -now Sr. IT Operations Mgr. - Help Desk, Deskside, ITSM, 365, SCCM @
- 2016 -now Service Delivery Manager - ITSM and Help Desk @
- 2016 -2016 IT Service Delivery Manager End User Computing Services @
- 2014 -2016 IT Operations Lead Analyst - Compliance and Managed Services @
- 2013 -2014 Service Delivery Manager @ Delhaize America @
- 2011 -2013 Service Delivery Manager @Belk @
- 2003 -2011 Account Interface Manager @ Belk @
- 2002 -2003 Operations Lead for Help Desk @ Belk @
- 2002 -2003 Business Analyst @ Belk @
- 2001 -2002 New Business Teamlead for internal Help Desk @
- 2000 -2001 Teamlead for Internal IBM Help Desk @
- 1997 -2000 Help Desk Analyst @
Jodi Collins Skills
- Service Delivery
- Business Analysis
- Help Desk Support
- Requirements Gathering
- Change Management
- Disaster Recovery
- ITIL
- IT Outsourcing
- Technical Support
- Process Improvement
- Incident Management
- Global Delivery
- Governance
- Photoshop
- CSS
- Problem Management
- Solution Architecture
- IT Management
- Requirements Analysis
- Project Management
- Management
- Vendor Management
- IT Operations
- Integration
- Business Process Improvement
- User Interface Design
- Leadership
- Service Management
- Data Center
- ITIL Certified
- IT Service Management
Jodi Collins Summary
- Jodi Collins, based in Charlotte, NC, US, is currently a Sr. IT Operations Mgr. - Help Desk, Deskside, ITSM, 365, SCCM at Belk. Jodi Collins brings experience from previous roles at Belk and IBM. With a robust skill set that includes Service Delivery, Business Analysis, Help Desk Support, Requirements Gathering, Change Management and more. Jodi Collins has 1 mobile phone numbers on RocketReach.
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