Joan Scazzaro's Location
Tampa, Florida, United States
Joan Scazzaro's Work
- Vice President of Customer Service @ Charter Communications
- Vice President of Retention @ Charter Communications
- Vice President of Customer Service Operations @ Charter Communications
- Vice President of Customer Care Operations @ Bright House Networks
- Corporate Senior Director of Customer Care Operations @ Bright House Networks
- Director of Customer Care and Inbound Sales @ Bright House Networks
- Manager, Contact Center Outsource Services - North America @ Nokia
- Senior Operations Manager @ Capital One
- Front Line Manager @ Capital One
- Senior Supervisor @ TTEC
Joan Scazzaro's Education
- Center for Creative Leadership
Betsy Magness Leadership Institute - Class 32 Graduate
2015 - 2016 - Keller Graduate School of Management of DeVry University
Graduate Certificate in Project Management (Project Management)
2005 - 2007 - University of South Florida
Master of Liberal Arts (Communication, General)
- University of South Florida
Bachelor of Arts (B.A.) (Mass Communication/Media Studies)
Joan Scazzaro's Skills
- Project Management Certified
- Six Sigma Green Belt
- Behavioral Interviewing
- Time Management
- Situational Leadership
- Third Party Vendor Management
- Critical Thinking and Writing
- Change Management
- Leadership Development
- Business Process Improvement
Joan Scazzaro's Summary
Joan Scazzaro, based in Tampa, Florida, United States, is currently a Vice President of Customer Service at Charter Communications, bringing experience from previous roles at Charter Communications and Bright House Networks. Joan Scazzaro holds a 2015 - 2016 Betsy Magness Leadership Institute - Class 32 Graduate @ Center for Creative Leadership. With a robust skill set that includes Project Management Certified, Six Sigma Green Belt, Behavioral Interviewing, Time Management, Situational Leadership and more, Joan Scazzaro contributes valuable insights to the industry. Joan Scazzaro has 2 emails and 1 mobile phone number on RocketReach.
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