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Jo Kelliher Location
Glastonbury, CT, US
Jo Kelliher Work
Director Operations @ (November 2013 - Present)
Director of Contact Centers @ (January 2008 - November 2013)
SVP of Contact Center Effectiveness and Strategy @ Group RCI - Wyndham Worldwide (formerly Cendant Corp) (December 2005 - August 2007)
VP of Contact Center Strategy @ (April 2002 - December 2005)
VP Multi National Solution Design @ (January 2000 - April 2002)
Jo Kelliher Skills
Call Centers
Customer Experience
Operations Management
CRM
Process Improvement
Call Center
Outsourcing
Strategy
Customer Service
Vendor Management
Contact Centers
Customer Satisfaction
Performance Management
Management
Team Management
Photoshop
Project Management
Training
Operations
InDesign
Team Leadership
Business Development
Graphic Design
Strategic Planning
Jo Kelliher Summary
Jo Kelliher, based in Glastonbury, CT, US, is currently a Director Operations at Foley Carrier Services. Jo Kelliher brings experience from previous roles at Edible Arrangements International, Group RCI - Wyndham Worldwide (formerly Cendant Corp), Cendant Corporation and SITEL Corporation. With a robust skill set that includes Call Centers, Customer Experience, Operations Management, CRM, Process Improvement and more. Jo Kelliher has 2 emails and 1 mobile phone numbers on RocketReach.
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