Jo Ford Email & Phone Number

Head of Customer Experience - AI and Automation @ ScottishPower

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Jo Ford Location

United Kingdom

Jo Ford Work

2023 - now Head of Customer Experience - AI and Automation @ ScottishPower
2021 - now Business Improvement Manager @ ScottishPower
2015 - 2021 Channel Strategy Lead - Smart Customer Experience @ ScottishPower

2014 - 2015 Operations Manager @ ScottishPower
2013 - 2014 Business Improvement Manager @ ScottishPower
2012 - 2013 Business Improvement Manager - Direct Debit Operations @ ScottishPower
2003 - 2012 Business Change Manager @ ScottishPower - Black
1998 - 2003 Team Manager @ ScottishPower - Settlements
1996 - 1998 Administration Team Lead @ Manweb Contracting

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Jo Ford Education

Bangor University
BA (Business)
2001 - 2003

Jo Ford Skills

Business Transformation
Process Improvement
Change Management

Management
Six Sigma
Business Process Improvement
Cross-functional Team Leadership
Business Process Mapping
Analysis
Team Leadership

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Jo Ford Summary

Jo Ford, based in United Kingdom, is currently a Head of Customer Experience - AI and Automation at ScottishPower. Jo Ford brings experience from previous roles at ScottishPower. Jo Ford holds a 2001 - 2003 BA in Business @ Bangor University. With a robust skill set that includes Business Transformation, Process Improvement, Change Management, Management, Six Sigma and more. Jo Ford has 2 emails and 1 mobile phone numbers on RocketReach.

Jo Ford Emails

Found 2 emails

Jo Ford Phone Numbers

Found 2 phone numbers

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