Jo Diss Email
Digital Business Ops Planning, Delivery Portfolio and Performance @ BT Group
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Jo Diss Location
- Surbiton, GB
Jo Diss Work
- 2026 -now Digital Business Ops Planning, Delivery Portfolio and Performance @
- 2025 -2026 Digital Business Delivery Director (Interim) @
- 2024 -2026 Digital Business Operational Planning and Performance Director @
- 2023 -2024 Digital CDIO Business Office Director @
- 2021 -2024 Digital Investment Strategy and Planning, Governance and Performance Director @
- 2019 -2021 Product Simplification Strategy Director @
- 2018 -2019 Process Transformation Senior Manager, Simplification Programme at BT @
- 2017 -2018 Head of Customer Experience ( and CI) Strategy and Analysis @
- 2016 -2017 Head of Customer Experience @
- 2004 -2016 Senior Manager @
- 2004 -2004 Consultant @ Rule Financial
- 2003 -2004 Siebel Consultant @ Independant Consultant
- 2000 -2003 Consultant @
Jo Diss Education
- The University of Birmingham
Master's Degree (MNatsci (Chemistry))
1996-2000 - Cheadle Hulme School 1996
Jo Diss Skills
- Customer Experience
- Customer Experience Design
- Business Transformation
- Management Consulting
- CRM
- Project Management
- Stakeholder Management
- Business Analysis
- Business Process Improvement
- Process Improvement
- Project Delivery
- Business Strategy
- Financial Services
- Banking
- Channel Strategy
- Retail Banking
- IT Strategy
- Outsourcing
- Business Architecture
- Digital Channels
- Operating Models
- Digital Strategy
- Distribution Strategies
- Branch Transformation
- Customer Relationship Management (CRM)
- Networking
- Customer Service
- Siebel
Jo Diss Summary
- Jo Diss, based in Surbiton, GB, is currently a Digital Business Ops Planning, Delivery Portfolio and Performance at BT Group. Jo Diss brings experience from previous roles at BT Group and BT. Jo Diss holds a 1996 - 2000 Master's Degree in MNatsci (Chemistry) @ The University of Birmingham. With a robust skill set that includes Customer Experience, Customer Experience Design, Business Transformation, Management Consulting, CRM and more. Jo Diss has 3 emails on RocketReach.
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