Jim McGowan Email
VP Customer and Partnerships @ Bronto
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Jim McGowan Location
- Ireland
Jim McGowan Work
- VP Customer and Partnerships @ (May 2026 - Present)
- Director | Customer Transformation @ (January 2025 - December 2025)
- Market Director, Austria (Interim) @ (November 2023 - August 2024)
- Principal Adviser, Global Industry Team (TMT) @ (September 2019 - November 2023)
- Senior Manager, Customer Insights and Growth Strategy @ (February 2015 - September 2019)
- Head of Customer Experience Management @ (February 2009 - December 2014)
- Management Consultant @ Oilte Ltd (July 2006 - September 2008)
- Service Development Manager @ (February 2002 - July 2006)
- Service Development Executive @ (October 2000 - February 2002)
- Customer Service Representative @ (February 2000 - September 2000)
Jim McGowan Education
- Henley Business School
MBA
Jim McGowan Skills
- Account Management
- Acquisition Integration
- Analytics
- Business
- Business Case Development
- Business Development
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- C-Suite Selling
- CRM
- Coaching
- Commercial Management
- Commercial Planning
- Communication
- Compromise
- Consultative Selling
- Customer Experience
- Customer Experience Management
- Customer Retention
- Customer Satisfaction
- Customer Service Operations
- Customer Success
- Data Analysis
- E-Commerce
- Emerging Technologies
- Escalation Process
- Executive Relationships
- Executive Visibility
- Financial Modeling
- Financial Services
- Go-to-Market Strategy
- IT
- Interpersonal Skills
- Key Metrics
- Key Performance Indicators
- Leadership
- Management
- Management Consulting
- Market Planning
- Marketing
- Onboarding
- Operating Models
- Operational Excellence
- Operations
- People Management
- Presentations
- Presenter
- Problem Solving
- Professional Services Delivery
- Program Management
- Programmes
- Project Management
- Quality Assurance
- Relationship Building
- Resource Allocation
- Resource Planning
- Return on Investment
- Six Sigma
- Six Sigma Black Belt
- Software Implementation
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Planning
- Strategy
- Succession Planning
- Team Culture
- Team Management
- Telecommunications
- saas
- Planning
- Business Analysis
- Microsoft Office
Jim McGowan Summary
- Jim McGowan, based in Ireland, is currently a VP Customer and Partnerships at Bronto. Jim McGowan brings experience from previous roles at EY, Orbit Cloud Solutions, Qualtrics and Accenture. Jim McGowan holds a MBA @ Henley Business School. With a robust skill set that includes Account Management, Acquisition Integration, Analytics, Business, Business Case Development and more. Jim McGowan has 2 emails on RocketReach.
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