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Jim Luisi Location
Boerne, TX, US
Jim Luisi Work
Workforce Analyst @ (May 2022 - Present)
Workforce Planning Analyst @ (April 2020 - January 2022)
Vice President, Business Operations Manager @ (July 2018 - March 2020)
Director Of Workforce Management @ (March 2008 - March 2018)
Vice President of Operations @ (January 1985 - July 2006)
Jim Luisi Education
University of the Incarnate Word
Bachelor of Business Administration - BBA (Business Administration and Management, General)
Jim Luisi Skills
Account Management
Analysis
Budgets
Business Analysis
Business Development
Business Planning
Business Process Improvement
Business Strategy
CRM
Call Centers
Change Management
Coaching
Communication
Contact Centers
Contract Negotiation
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Analysis
Employee Training
Executive Management
Financial Services
Forecasting
Hiring
IVR
Leadership
Management
Microsoft Excel
Microsoft Office
Operations Management
Outsourcing
Performance Management
Process Improvement
Program Management
Project Management
Quality Assurance
Reporting & Analysis
Risk Management
Sales Operations
Strategic Planning
Strategy
Tableau
Team Building
Team Leadership
Team Management
Telecommunications
Vendor Management
Workforce Management
Workforce Planning
Jim Luisi Summary
Jim Luisi, based in Boerne, TX, US, is currently a Workforce Analyst at Capital Group. Jim Luisi brings experience from previous roles at Goodwill Industries of San Antonio, JPMorgan Chase & Co., Alorica and AllianceBernstein. Jim Luisi holds a Bachelor of Business Administration - BBA in Business Administration and Management, General @ University of the Incarnate Word. With a robust skill set that includes Account Management, Analysis, Budgets, Business Analysis, Business Development and more. Jim Luisi has 1 mobile phone numbers on RocketReach.
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