Jim Leake Email & Phone Number
Senior Director Customer Support @ Dell Technologies
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Jim Leake Location
- United States
Jim Leake Work
- 2017 -now Senior Director Customer Support @
- 2016 -2017 IT Executive Leader and Senior Consultant @ JW Group Consulting | Commercial | Federal | Enterprise Delivery | Product Mgt
- 2012 -2016 Vice President - End User Services and Process Excellence @
- 2009 -2012 Director and Service Executive @
- 2008 -2009 Director: End User Computing @
- 2007 -2008 Senior Client Manager @
- 2004 -2006 Director US Sales Support @
- 2002 -2004 Director Business Strategy and Planning @
- 2000 -2002 National Field Service Operations Manager @
- 1997 -1999 Regional Field Service Manager @
- 1986 -1997 Various @ Royal Insurance
Jim Leake Education
- University of Cincinnati
BBA (Business Administration and Management, General)
1978-1982
Jim Leake Skills
- Solution Selling
- Positioning
- Team Building
- Help Desk Support
- Sound
- Chemical
- Prospects
- Insurance
- Key Account Management
- Service Desk
- Vendors
- Sales
- ISO
- Cost
- Sales Operations
- Unisys
- Translation
- Mainframe
- Driving
- Savings
- P&l Management
- Natural Resources
- Temporary Placement
- Cross Functional Team Leadership
- Broken
- Facilitation
- Crisis Management
- Articulation
- Offerings
- Major Clients
- Customer Support
- Organizational Structure
- Perspectives
- C Level
- Deskside
- Management
- Outsourcing
- Calls
- Cellular Communications
- Desktop Computers
- North America
- CRM
- Metrics
- Casualty Insurance
- Steering
- Hiring
- IT Service Management
- Leadership
- IT Strategy
- Distinctive
- Differentiators
- Public Speaking
- Csc
- Methodology
- Execution
- Mergers
- Data Center
- People Management
- Profit
- Thin Client
- Sun Microsystems
- Customer Satisfaction
- System
- Business Services
- Responsiveness
- Team Management
- Team Leadership
- Offering
- Overtime
- Radio Access Network
- Contract Negotiations
- Strategy
- Organizational Development
- Budgeting
- Operations Management
- Managed Services
- New Business Development
- Training
- Sla
- Virtual
- Contract Negotiation
- Solution
- Conferences
- Business Management
- Project Management
- Articles
- Field Service
- Service Delivery
- Commercial Real Estate
- Writers
- Partnerships
- IT Management
- Analysis
- CXO
- P&l
- Consultative Selling
- Raising
- Customer Relations
- IT Outsourcing
- C
- Scratch
- Business Culture
- Logistics
- Accountability
- Vendor Relations
- New Business Opportunities
- Business Development
- Business Analysis
- Communication
- Process Excellence
- Negotiation
- Project Bidding
- Energy
- Strategic Planning
- Active
- Customer Intimacy
- Business Intelligence Development Studio
- Operations
- Marketing
- Field Technicians
- Service Quality
- Change Management
- Automation Tools
- Pipelines
- Project Planning
- Service Management
- Conference Speaking
- Business Process Improvement
- Measurements
- Delivers
- Servers
- IBM iSeries
- Presentations
- Pricing
- Raci
- Bid Production
- Responsibility
- Internal Audit
- Six Sigma
- BPO
- Bid Pricing
- Contract Management
- Renewal
- Efficiencies
- Executive Management
- Portfolio
- ITIL
- Account Management
- Sales Support
- Blogging
- Investments
- Leading Edge
- Vendor Management
- Process Improvement
- Service Integration
- Marketplace
- Software
- Claim
- Financial Services
- Presentations to Clients
- Compliance
- Oracle
- Underwriting
- Field Operations
- Expense Allocation
- Program Management
- Professional Services
- Rate
- International Property
- Internal Controls
- Interviews
- Collateral
- CMMI
- Budgets
- Business Strategy
- Intense
- Staff Development
- Client Presentation
- Service Improvement
- Delivery
- Mergers and Acquisitions
Jim Leake Summary
- Jim Leake, based in United States, is currently a Senior Director Customer Support at Dell Technologies. Jim Leake brings experience from previous roles at JW Group Consulting | Commercial | Federal | Enterprise Delivery | Product Mgt , Unisys, CSC (Computer Sciences Corporation) and CSC. Jim Leake holds a 1978 - 1982 BBA in Business Administration and Management, General @ University of Cincinnati. With a robust skill set that includes Solution Selling, Positioning, Team Building, Help Desk Support, Sound and more. Jim Leake has 2 emails and 1 mobile phone numbers on RocketReach.
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