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Jim Burroughs Location
Mendon, MA, US
Jim Burroughs Work
Senior Vice President Software Operations and Support @ (November 2021 - Present)
Senior Vice President Customer Success, Support Services @ (March 2014 - November 2021)
Vice President, Technical Support @ (January 2006 - March 2014)
Vice President Customer Operations @ (November 2001 - December 2005)
Director Technical Support @ (January 1996 - October 2001)
Manager Technical Support @ (January 1992 - January 1996)
Jim Burroughs Education
University of Massachusetts, Amherst
Bachelor of Science (BS) (Mechanical Engineering)
1982-1986
Jim Burroughs Skills
Customer Service
Technical Support
KCS
Salesforce.com
Professional Services
SaaS
Enterprise Software
Program Management
Windchill
Partner Management
Product Marketing
Product Lifecycle Management
Management
Software Industry
Strategic Partnerships
Cloud Computing
Demand Generation
Customer Relationship Management (CRM)
Business Development
Business Process
Strategy
Cross-functional Team Leadership
Business Alliances
Integration
Solution Selling
License Management
Microsoft Word
Distribution
Marketing
Software
Support
Customer Relationship Management Crm
Cross Functional Team Leadership
Customer Relationship Management
Jim Burroughs Summary
Jim Burroughs, based in Mendon, MA, US, is currently a Senior Vice President Software Operations and Support at PTC. Jim Burroughs brings experience from previous roles at PTC. Jim Burroughs holds a 1982 - 1986 Bachelor of Science (BS) in Mechanical Engineering @ University of Massachusetts, Amherst. With a robust skill set that includes Customer Service, Technical Support, KCS, Salesforce.com, Professional Services and more. Jim Burroughs has 2 emails and 2 mobile phone numbers on RocketReach.
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