Jim Burdick Email & Phone Number
Program Manager @ Priority Health
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Jim Burdick Location
- Grand Rapids, MI, US
Jim Burdick Work
- Program Manager @ (March 2021 - Present)
- Customer Care Workforce Management Operarions Manager @ (June 2018 - March 2021)
- Resource Management and Analytics Manager @ (September 2013 - May 2018)
- Senior Analyst, Customer Service Administration @ (September 2012 - September 2013)
- Senior Financial Analyst @ (June 2008 - September 2012)
- Market Research Project Lead and Analyst @ (May 2002 - June 2008)
- Industry Strategy Analyst @ (January 2002 - January 2005)
- Procurement and Marketing Intern @ (May 1999 - January 2002)
Jim Burdick Education
- Western Michigan University - Haworth College of Business
Master of Business Administration - MBA
2005-2009 - Miami University Farmer School of Business
Bachelor of Science - BS
1998-2002 - Miami University
Jim Burdick Skills
- Service Delivery Management
- Service Delivery
- Operations
- Business Development
- Human Resources (HR)
- Cost Management
- Contact Centers
- Recruiting
- Project Management
- Performance Management
- Healthcare Information Technology (HIT)
- Training
- Customer Experience
- Customer Service Management
- Strategic Thinking
- Financial Reporting
- Communication
- Forecasting
- CRM
- Market Research
- Data Analysis
- Financial Analysis
- Strategic Planning
- Access
- Pricing Strategy
- Market Planning
- Marketing
- New Business Development
- Business Planning
- Business Strategy
- Competitive Analysis
- Microsoft Excel
- Speech Analytics
- Aspect ACD
- Customer Service
- Analytics
- Budgets
- Analysis
- Process Improvement
- Management
- Business Process Improvement
- Workforce Management
- Finance
- Pricing
- Customer Satisfaction
- Leadership
- Coaching
- Team Building
- Strategy
- Marketing Strategy
Jim Burdick Summary
- Jim Burdick, based in Grand Rapids, MI, US, is currently a Program Manager at Priority Health. Jim Burdick brings experience from previous roles at Priority Health, Amway and Gordon Food Service. Jim Burdick holds a 2005 - 2009 Master of Business Administration - MBA @ Western Michigan University - Haworth College of Business. With a robust skill set that includes Service Delivery Management, Service Delivery, Operations, Business Development, Human Resources (HR) and more. Jim Burdick has 2 emails on RocketReach.
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