Leadership Development Programme (Strategic Management)
2021 - 2021
IMD Business School
Strategic and Leadership Management
2016 - 2016
University of Warwick
BSc (Hons) (Computer Science and Business Studies)
1999 - 2001
Marlborough College
A Levels (Triple As)
Informatics College Kuala Lumpur
Advanced Certificate (Computer Systems Support and Engineering)
1995 - 1996
Methodist College Kuala Lumpur
Secondary Education (Grade 1)
Jian Loo's Skills
Management Consulting
Business Strategy
Customer Experience Consulting
Operating Models
Analytics
Customer Experience Management
Multi Channel Analytics
Business Process Design
CRM
Business Intelligence
Jian Loo's Summary
Jian Loo, based in Kuala Lumpur, MY, is currently a General Manager, Head Of Customer Experience and Innovation at Hong Leong Bank Berhad, bringing experience from previous roles at Accenture and IDC. Jian Loo holds a 2021 - 2021 Leadership Development Programme in Strategic Management @ INSEAD. With a robust skill set that includes Management Consulting, Business Strategy, Customer Experience Consulting, Operating Models, Analytics and more, Jian Loo contributes valuable insights to the industry. Jian Loo has 3 emails and 1 mobile phone number on RocketReach.