Sandeep Singh Email & Phone Number
Director - Head of Value Innovation @ CMA CGM
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Sandeep Singh Location
- Kuala Lumpur, MY
Sandeep Singh Work
- 2024 -now Director - Head of Value Innovation @
- 2022 -2024 Head, Ecosystems, Labs and Partnerships - Digital and Innovation Office @
- 2017 -2022 Head, Customer Experience Performance Management and Service Culture - Digital and Innovation Office @
- 2016 -2017 Head of Process, Quality and Internal IT, Business Operations - Strategy and Communications @
- 2016 -2016 Head of Country Operations – SMART India office in Bangalore @
- 2013 -2015 Head of Global Project Delivery Operational Excellence Shell Global Account and Head of GPD Malaysia @
- 2009 -2013 Global Service Quality Manager, Service Delivery Management and Certified Six Sigma Black Belt @
- 2008 -2009 Global Process and Service Improvements Manager @
- 2007 -2008 Global IT Project Management Consultant ( NSTO ) @
- 2005 -2007 IT Helpdesk Team Consultant and Deputy Team Lead @
- 2003 -2005 IT Executive @ Perangsang Jasa Sdn. Bhd.
- 2003 -2003 IT Executive @
Sandeep Singh Education
- International University of Malaya-Wales
Doctor of Philosophy - PhD ( Business ) (Business Administration and Management, General)
2023-2026 - Anglia Ruskin University
Masters of Business Administration ( MBA ) (Business Administration and Management, General)
2017-2018 - University of Malaya
Bachelor of Computer Science ( MIS ) Hons. (Management of Information Systesms)
2001-2004 - SMK Sultan Abdul Samad PJ
STPM (Bio Science)
1998-2000 - SMSJ
SPM (Science stream)
1994-1998
Sandeep Singh Skills
- Certified Six Sigma Black Belt
- Business Analyst ( Logical Data Gathering )
- ITIL Certification
- Problem Solving and Decision Making
- Facing Change
- Successful Project Management
- Shell Leadership Challenge Plus – Melbourne
- Call Center Planning & Management off site Workshop
- Team Building for High Performance Teams
- Workforce Planner Workshop ( Total View )
- Seven Habits of Highly Effective People by Stephen R. Covey
- Certified IT Call Center Technical Trainer
- Customer Service Skills Workshop and Teamwork Training
- IT Service Management
- SLA management
- Service Delivery Managment
- IT Outsourcing
- BPO
- Process Improvement
- Process Optimization
- Service Improvement
- Call center management
- Cost Reduction
- Data Analysis
- Increasing Revenue
- Resource Management
- Quality Management
- Program Management
- shared services experience
- Oil and gas industry experience
- IT Management
- IT Strategy
- Management
- Six Sigma
- ITIL
- Project Management
- Databases
- IT Operations
- Change Management
- Team Leadership
- Operations Management
- Vendor Management
- Business Process Improvement
- Call Centers
- Project Delivery
- Service Delivery
- Integration
- Telecommunications
- Strategy
- Business Process
- Business Analyst Logical Data Gathering
- Call Center Planning And Management Off Site Workshop
- Shell Leadership Challenge Plus Melbourne
- Business Development
- Strategic Planning
- Operations
- Workforce Planner Workshop Total View
- Continuous Improvement
- Business Analyst
- Workforce Planner Workshop
Sandeep Singh Summary
- Sandeep Singh, based in Kuala Lumpur, MY, is currently a Director - Head of Value Innovation at CMA CGM. Sandeep Singh brings experience from previous roles at Hong Leong Bank Berhad and T-Systems Malaysia. Sandeep Singh holds a 2023 - 2026 Doctor of Philosophy - PhD ( Business ) in Business Administration and Management, General @ International University of Malaya-Wales. With a robust skill set that includes Certified Six Sigma Black Belt, Business Analyst ( Logical Data Gathering ), ITIL Certification, Problem Solving and Decision Making, Facing Change and more. Sandeep Singh has 3 emails and 1 mobile phone numbers on RocketReach.
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