Jess Lo Email
Senior Manager, Digital and E-Commerce @ SmarTone
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Jess Lo Location
- Hong Kong
Jess Lo Work
- 2020 -now Senior Manager, Digital and E-Commerce @
- 2017 -2020 Senior Operations Manager and Head of Department @ Town Health International Medical Group
- 2011 -2017 Manager, Customer Experience Management- O2o Platform Strategy @
- 2010 -2011 Senior Customer Service Officer @
Jess Lo Education
- Ac&A consultancy & training Co. Ltd
Six sigma black belt certificate program
2014-2015 - Six sigma institute
Six sigma ( )
2011-2011 - University of New England (AU)
Bachelor of Commerce (B.Com.) ( Hospitality Administration/Management)
2004-2008
Jess Lo Skills
- Customer Satisfaction
- Customer Experience
- Customer Insight
- Customer Relations
- Customer Retention
- Complaint Management
- Beauty Industry
- Strategic Planning
- Leadership Development
- Operations Management
- Operational Planning
- Operational Excellence
- Staff Development
- Problem Solving
- Project Management
- Business Development
- Performance Management
- Program Management
- Team Leadership
- Sales
- User Interface Design
- CRM
- PowerPoint
- Process Improvement
- Management
- Customer Service
- Training
Jess Lo Summary
- Jess Lo, based in Hong Kong, is currently a Senior Manager, Digital and E-Commerce at Smartone. Jess Lo brings experience from previous roles at Town Health International Medical Group, Neo Derm Group Ltd. and Bonjour Holdings Limited. Jess Lo holds a 2014 - 2015 Six sigma black belt certificate program @ Ac&A consultancy & training Co. Ltd. With a robust skill set that includes Customer Satisfaction, Customer Experience, Customer Insight, Customer Relations, Customer Retention and more. Jess Lo has 1 emails on RocketReach.
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