Jess Lo's Location
Hong Kong
Jess Lo's Work
- Senior Manager, Digital and E-Commerce @ SmarTone
- Senior Operations Manager and Head of Department @ Town Health International Medical Group
- Manager, Customer Experience Management- O2o Platform Strategy @ Neo Derm
- Senior Customer Service Officer @ Bonjour Holdings Limited
Jess Lo's Education
- University of New England (AU)
Bachelor of Commerce (B.Com.) ( Hospitality Administration/Management)
2004 - 2008 - Ac&A consultancy & training Co. Ltd
Six sigma black belt certificate program
2014 - 2015 - Six sigma institute
Six sigma ( )
2011 - 2011
Jess Lo's Skills
- Customer Satisfaction
- Customer Experience
- Customer Insight
- Customer Relations
- Customer Retention
- Complaint Management
- Beauty Industry
- Strategic Planning
- Leadership Development
- Operations Management
Jess Lo's Summary
Jess Lo, based in Hong Kong, is currently a Senior Manager, Digital and E-Commerce at Smartone, bringing experience from previous roles at Town Health International Medical Group, Neo Derm Group Ltd. and Bonjour Holdings Limited. Jess Lo holds a 2004 - 2008 Bachelor of Commerce (B.Com.) in Hospitality Administration/Management @ University of New England (AU). With a robust skill set that includes Customer Satisfaction, Customer Experience, Customer Insight, Customer Relations, Customer Retention and more, Jess Lo contributes valuable insights to the industry. Jess Lo has 1 email on RocketReach.
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