Ken Kan Email
General Manager, Customer Care @ SmarTone
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Ken Kan Location
- Hong Kong
Ken Kan Work
- 2013 -now General Manager, Customer Care @
- 2012 -2013 Director of Customer Service and Contact Center Operations @
- 2010 -2012 VP and Head of Call Center @
- 2006 -2010 Regional AVP - Call Center Operations @
- 2005 -2006 General Manager @ International Elite Limited
- 2002 -2005 General Manager - Call Center Operations @ 和記電訊
Ken Kan Education
- Macquarie University 2001-2003
- The University of Hong Kong
Ken Kan Skills
- AIA
- Life Insurance
- Call Center
- Telemarketing
- Strategy
- Vendor Management
- Business Strategy
- Telecommunications
- Business Analysis
- Contact Centers
- Call Centers
- Operations Management
- Customer Experience
- Team Management
- Insurance
- Training
- Business Process Improvement
- Management
- Business Development
- CRM
- Healthcare
- Operations
- Public Speaking
- Change Management
- Customer Service
- Marketing Strategy
Ken Kan Summary
- Ken Kan, based in Hong Kong, is currently a General Manager, Customer Care at SmarTone. Ken Kan brings experience from previous roles at AIA and International Elite Limited. Ken Kan holds a 2001 - 2003 Macquarie University. With a robust skill set that includes AIA, Life Insurance, Call Center, Telemarketing, Strategy and more. Ken Kan has 2 emails on RocketReach.
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