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Ken Kan Location
Hong Kong
Ken Kan Work
2013 -now General Manager, Customer Care @
2012 -2013 Director of Customer Service and Contact Center Operations @
2010 -2012 VP and Head of Call Center @
2006 -2010 Regional AVP - Call Center Operations @
2005 -2006 General Manager @ International Elite Limited
2002 -2005 General Manager - Call Center Operations @ 和記電訊
Ken Kan Education
Macquarie University 2001-2003
The University of Hong Kong
Ken Kan Skills
AIA
Life Insurance
Call Center
Telemarketing
Strategy
Vendor Management
Business Strategy
Telecommunications
Business Analysis
Contact Centers
Call Centers
Operations Management
Customer Experience
Team Management
Insurance
Training
Business Process Improvement
Management
Business Development
CRM
Healthcare
Operations
Public Speaking
Change Management
Customer Service
Marketing Strategy
Ken Kan Summary
Ken Kan, based in Hong Kong, is currently a General Manager, Customer Care at SmarTone. Ken Kan brings experience from previous roles at AIA and International Elite Limited. Ken Kan holds a 2001 - 2003 Macquarie University. With a robust skill set that includes AIA, Life Insurance, Call Center, Telemarketing, Strategy and more. Ken Kan has 2 emails on RocketReach.
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