Jesar Royandoyan Email
Service Desk Specialist @ Pelican Energy TCI
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Jesar Royandoyan Location
- Lipa, PH
Jesar Royandoyan Work
- Service Desk Specialist @ (June 2024 - Present)
- Service Desk Analyst @ (December 2022 - June 2024)
- Help Desk Analyst @ 77 Global Services Inc. (July 2022 - December 2022)
- Customer Service Representative @ (December 2020 - May 2022)
- Technical Specialist Engineer @ Avolution Inc. (July 2018 - June 2020)
- Management Information Systems Specialist @ (October 2015 - July 2018)
- Technical Customer Support Representative @ (August 2013 - July 2015)
- Information Technology Technical Support @ Abacus Distribution Systems (I) Pvt. Ltd (September 2012 - February 2013)
Jesar Royandoyan Education
- STI College
Bachelor of Science - BS (Computer Engineering)
2006-2011
Jesar Royandoyan Skills
- Zendesk
- M365
- Bomgar
- Office 365
- English
- ServiceNow
- Technical Support
- Remote Troubleshooting
- IT Hardware Support
- Computer Hardware Installation
- Network Troubleshooting
- VMware
- CCTV Installation
- Software Installation
- Am8
- Resource Access Control Facility (RACF)
- Computer Hardware Troubleshooting
- Network Switches
- Cisco Routers
- Microsoft Office
- Resolving Problems and Incidents
- Customer Relationship Management (CRM)
- Customer Support
- Customer Service
- Process Improvement
- Issue and Complaint Resolution
- Technical Support and Assistance
- Hardware and Software Repair
- Troubleshooting Network Issues
- Remote Technical Support
- Onsite Installations
- Performance Goals
Jesar Royandoyan Summary
- Jesar Royandoyan, based in Lipa, PH, is currently a Service Desk Specialist at Pelican Energy TCI. Jesar Royandoyan brings experience from previous roles at Espire Infolabs, 77 Global Services Inc., ResultsCX and Avolution Inc.. Jesar Royandoyan holds a 2006 - 2011 Bachelor of Science - BS in Computer Engineering @ STI College. With a robust skill set that includes Zendesk, M365, Bomgar, Office 365, English and more. Jesar Royandoyan has 2 emails on RocketReach.
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