Jerry Sinclair Email

Customer Care Specialist @ Concentrix

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Jerry Sinclair Location

Managua, MN, NI

Jerry Sinclair Work

Customer Care Specialist @ (January 2024 - Present)
Customer Service Specialist @ (January 2024 - November 2025)
Customer Service Representative @ (September 2020 - November 2023)

Jerry Sinclair Education

Universidad Nicaragüense de Estudios Humanísticos (UNEH)
Customs Administration
2018-2020
Instituto Nacional de Tecnologia
General Accounting Technician
2016-2018
Colegio Cristiano
High School Diploma
2013-2014

Jerry Sinclair Skills

Actimize
Administrative Assistance
Analytical Skills
Análisis de datos
Análisis de requisitos
Análisis financiero
Atención al cliente
Business Communications
CRM Integration
CRM Program Management
CRM Software
Capacidad de análisis
Case Management Services
Client Follow-Up
Client-focused
Communication
Compliance Investigations
Compliance Management
Compliance Management Systems
Comunicación
Comunicación bilingüe
Comunicación interpersonal
Conflict Resolution
Continuous improvement
Correo electrónico
Critical Thinking
Cuentas a cobrar
Cuentas a pagar
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Representatives
Customer Support
Customer-Focused Service
Data Control
Data Entry
Document Tracking
Effective Communications
Exceeding Customer Expectations
FinTech
Fraud analysis
Fraud detection
Freshworks CRM
General Accounts
Gestión de atención al cliente
Gestión de relaciones con clientes (CRM)
Google Workspace
High Level Of Accuracy
Human Subjects Research
Leadership
Legal Research
LinkedIn
Metodologías ágiles
Microsoft 365
Microsoft Modern Workplace
Microsoft Office
Multi-task & Handle High-volume Workloads
Office Administration
Operaciones de atención al cliente
Organization Skills
Positive Behavior Support
Problem Solving
Project Management
Quality Assurance
Records Management
Relationship Building
Resolución de conflictos
Sales Presentations
Salesforce
Satisfacción del cliente
Service Optimization
Servicio de atención al cliente
Servicios al cliente
Slack
Soft Skills
Spanish
Spanish to English
Team Facilitation
Teamwork
Time Management
Toma de decisiones
Trabajo en equipo
Troubleshooting
Zendesk
Zendesk Customer Service Software
Zendesk Sell

Jerry Sinclair Summary

Jerry Sinclair, based in Managua, MN, NI, is currently a Customer Care Specialist at Concentrix. Jerry Sinclair brings experience from previous roles at Concentrix and Foundever. Jerry Sinclair holds a 2018 - 2020 Customs Administration @ Universidad Nicaragüense de Estudios Humanísticos (UNEH). With a robust skill set that includes Actimize, Administrative Assistance, Analytical Skills, Análisis de datos, Análisis de requisitos and more. Jerry Sinclair has 1 emails on RocketReach.