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Jerry C Location
Stratford, CT, US
Jerry C Work
Director, Technical Support Center @ (September 2019 - Present)
Manager, Technical Support Center @ (April 2014 - September 2019)
Technical Support - Supervisor @ (January 2009 - April 2014)
Technical Support - Team Lead @ (September 2007 - January 2009)
Technical Support - Representative @ (August 2006 - September 2007)
Jerry C Education
Porter and Chester Institute
Associate's degree (Information Technology)
1998-1999
Jerry C Skills
Technical Support
Call Centers
Troubleshooting
VoIP
TCP/IP
Computer Hardware
Routers
Windows XP
Wireless Networking
Help Desk Support
Wireshark
Cellular Communications
Mobile Broadband
M2M
tcpdump
LTE
EVDO
CDMA 1X
Contact Centers
Customer Service
Software Installation
Internet Protocol Suite (TCP/IP)
Networking
Voice over IP (VoIP)
VPN
Microsoft Office
Wireless
Customer Satisfaction
Customer Experience
Wireless Technologies
LAN-WAN
Team Leadership
Telecommunications
Jerry C Summary
Jerry C, based in Stratford, CT, US, is currently a Director, Technical Support Center at Ventus. Jerry C brings experience from previous roles at Ventus and Cablevision. Jerry C holds a 1998 - 1999 Associate's degree in Information Technology @ Porter and Chester Institute. With a robust skill set that includes Technical Support, Call Centers, Troubleshooting, VoIP, TCP/IP and more. Jerry C has 4 emails and 5 mobile phone numbers on RocketReach.
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