Jerrod Rogers Email & Phone Number
Director @ Voyage Advisory
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Jerrod Rogers Location
- Middleton, WI, US
Jerrod Rogers Work
- 2019 -now Director @
- 2016 -now Business Owner and Consultant @ JR Optimization, LLC
- 2014 -2019 Workforce Optimization Consultant @
- 2014 -2016 Business Analyst @
- 2014 -2014 Scheduling and Workforce Manager @
- 2010 -2014 Workforce Management Analyst @
- 2009 -2010 Customer Service Supervisor @
- 2008 -2009 Customer Service Supervisor @
- 2004 -2008 Customer Service Supervisor @
Jerrod Rogers Education
- University of Wisconsin-Green Bay
Bachelor’s Degree (Business Administration and Management, General)
1996-2000
Jerrod Rogers Skills
- Leadership
- Metrics Reporting
- Competency Based Interviewing
- SharePoint
- KPI Dashboards
- Genesys
- Budgeting and Forecasting
- Staffing Plans
- Cisco Call Manager
- NICE Call Recording
- Data Analysis
- Forecasting
- Productivity Improvement
- Blue Pumpkin
- Business Analysis
- Vendor Management
- Performance Metrics
- Team Management
- Competency Based
- Process Improvement
- Workforce Management
- Performance Benchmarking
- Microsoft Office
- Contact Centers
- Microsoft Excel
- Service Level Management
- Training
- Customer Service
- Avaya Technologies
- Benchmarking
- Business Process Improvement
- Management
- Analytical Skills
- Inventory Management
- Healthcare Management
- Call Centers
- IEX Total View
- Analysis
- Hospitals
- Back Office Operations
- Aspect
- Verint
Jerrod Rogers Summary
- Jerrod Rogers, based in Middleton, WI, US, is currently a Director at Voyage Advisory. Jerrod Rogers brings experience from previous roles at JR Optimization, LLC, WPS Health Insurance, RehmTech and Aon Hewitt. Jerrod Rogers holds a 1996 - 2000 Bachelor’s Degree in Business Administration and Management, General @ University of Wisconsin-Green Bay. With a robust skill set that includes Leadership, Metrics Reporting, Competency Based Interviewing, SharePoint, KPI Dashboards and more. Jerrod Rogers has 2 emails and 2 mobile phone numbers on RocketReach.
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