Jerrod Rogers Email & Phone Number
Director @ Voyage Advisory
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Jerrod Rogers Location
- Middleton, WI, US
Jerrod Rogers Work
- Director @ (July 2019 - Present)
- Business Owner and Consultant @ JR Optimization, LLC (April 2016 - Present)
- Workforce Optimization Consultant @ (December 2014 - June 2019)
- Business Analyst @ (December 2014 - April 2016)
- Scheduling and Workforce Manager @ (February 2014 - September 2014)
- Workforce Management Analyst @ (April 2010 - February 2014)
- Customer Service Supervisor @ (September 2009 - April 2010)
- Customer Service Supervisor @ (April 2008 - August 2009)
- Customer Service Supervisor @ (November 2004 - April 2008)
Jerrod Rogers Education
- University of Wisconsin-Green Bay
Bachelor’s Degree (Business Administration and Management, General)
1996-2000
Jerrod Rogers Skills
- ASPECT
- Analysis
- Analytical Skills
- Avaya Technologies
- Back Office Operations
- Benchmarking
- Blue Pumpkin
- Budgeting & Forecasting
- Business Analysis
- Business Process Improvement
- Calabrio
- Call Centers
- Cisco Call Manager
- Competency Based Interviewing
- Contact Centers
- Customer Service
- Data Analysis
- Forecasting
- Genesys
- Healthcare Management
- Hospitals
- IEX Total View
- Inventory Management
- KPI Dashboards
- Leadership
- Management
- Metrics Reporting
- Microsoft Excel
- Microsoft Office
- NICE Call Recording
- Performance Benchmarking
- Performance Metrics
- Process Improvement
- Productivity Improvement
- Service Level Management
- SharePoint
- Staffing Plans
- Team Management
- Training
- Vendor Management
- Verint Workforce Management
- Workforce Management
- verint
- Budgeting and Forecasting
- Competency Based
Jerrod Rogers Summary
- Jerrod Rogers, based in Middleton, WI, US, is currently a Director at Voyage Advisory. Jerrod Rogers brings experience from previous roles at JR Optimization, LLC, WPS Health Insurance, RehmTech and Aon Hewitt. Jerrod Rogers holds a 1996 - 2000 Bachelor’s Degree in Business Administration and Management, General @ University of Wisconsin-Green Bay. With a robust skill set that includes ASPECT, Analysis, Analytical Skills, Avaya Technologies, Back Office Operations and more. Jerrod Rogers has 2 emails and 2 mobile phone numbers on RocketReach.
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