Workforce Management Analyst II @ (March 2025 - October 2025)
Associate Consultant - Workforce Management Process Engineer @ (May 2023 - February 2025)
WFM Analyst Sr. @ (February 2023 - May 2023)
Senior Analyst: Workforce Management @ (February 2022 - November 2022)
Real Time Analyst @ (July 2019 - February 2022)
Workforce Management Analyst @ (June 2013 - July 2019)
Workforce Scheduler @ (July 2014 - August 2015)
Claims Adjuster @ (January 2013 - June 2013)
Retention Specialist @ (June 2012 - January 2013)
Customer Service Representative @ (January 2012 - June 2012)
Danielle Arnone Education
University of Phoenix
Master of Science - MS (Industrial and Organizational Psychology)
2019-2021
Argosy University
Bachelor of Arts (B.A.) (PSYCHOLOGY)
2011-2013
Danielle Arnone Skills
Teamwork
Workforce Management
Data Analysis
Analytical Skills
Problem Solving
Data Visualization
Scheduling
Workforce Analytics
Communication
Statistics
Interpersonal Skills
Remote Workforce Management
Workforce Optimization (WFO)
Reporting
Ad Hoc Reporting
Metrics Reporting
Business Analysis
Verint Workforce Management
Analytics
Contact Centers
Customer Retention
Resource Management
Quantitative Analytics
Customer Experience
Project Management
Statistical Data Analysis
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Customer Service
Team Building
Call Center Administration
Data Analytics
Process Improvement
Workforce
Real Time Analytics
Aspect
Google Suite
SQL
Tableau
Reporting & Analysis
Aspect
Content Development
Instructional Design
Leadership Development
Organizational Development
Process Engineering
Program Management
Danielle Arnone Summary
Danielle Arnone, based in Smyrna, TN, US, is currently a Associate Consultant, Workforce Management Analyst at Voyage Advisory. Danielle Arnone brings experience from previous roles at Wisetack, Voyage Advisory, Elevance Health and Lyft. Danielle Arnone holds a 2019 - 2021 Master of Science - MS in Industrial and Organizational Psychology @ University of Phoenix. With a robust skill set that includes Teamwork, Workforce Management, Data Analysis, Analytical Skills, Problem Solving and more. Danielle Arnone has 2 emails and 6 mobile phone numbers on RocketReach.
Looking for a different Danielle Arnone?
Find contact details for 700 million professionals.