Jermaine Smith Email & Phone Number
Senior Director, Call Center Operations @ American Residential Services
Jermaine Smith's Location
Concord, North Carolina, United States
Jermaine Smith's Work
- Senior Director, Call Center Operations @ American Residential Services
- Director of Service Operations, Aetna One Advocate @ Aetna, a CVS Health Company
- Director of Customer Experience and Retention @ XOOM Energy
- General Manager, Call Center Operations @ SEARS HOLDINGS LTD
- Call Center Operations Manager @ SEARS HOLDINGS LTD
- Unit Manager @ Citi
- Sales and Service Manager, Call Center Operations @ SEARS HOLDINGS LTD
Jermaine Smith's Education
- LSU Shreveport
Master of Business Administration
2015 - 2016 - North Carolina Agricultural and Technical State University
Bachelor of Science (Economics)
1998 - 1998
Jermaine Smith's Skills
- Customer Experience
- Driving Results
- Sales Management
- Analytics
- Team Building
- Customer Retention
- Forecasting
- Call Centers
- Customer Satisfaction
- Hiring
Jermaine Smith's Summary
Jermaine Smith, based in Concord, North Carolina, United States, is currently a Senior Director, Call Center Operations at American Residential Services, bringing experience from previous roles at Aetna, Xoom Energy and Sears. Jermaine Smith holds a 2015 - 2016 Master of Business Administration @ LSU Shreveport. With a robust skill set that includes Customer Experience, Driving Results, Sales Management, Analytics, Team Building and more, Jermaine Smith contributes valuable insights to the industry. Jermaine Smith has 4 emails and 2 mobile phone numbers on RocketReach.
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