Jericho Santos Location
- Cebu City, PH
Jericho Santos Work
- 2024 - now Client Success Manager @
- 2022 - 2024 Operations and Client Success Lead @ HandyManagement
- 2014 - 2019 Global Supply Chain Operations Manager @
- 2014 - 2019 Order to Cash Operations Manager @
- 2007 - 2013 Customer Care and Technical Support Manager @
- 2005 - 2007 Sales Specialist @ ePLDT Ventus
- 2004 - 2005 Technical Support Engineer @ Sykes Asia
Jericho Santos Education
- University of San Carlos
Jericho Santos Skills
- Management
- Customer Service
- Customer Experience
- Customer Satisfaction
- IT Management
- Outsourcing
- Sales
- Leadership
- Process Improvement
- Troubleshooting
- Time Management
- Service Delivery
- Training
- BPO
- Technical Support
- CRM
- Vendor Management
- Coaching
- Team Leadership
- Account Management
- Call Centers
- Business Process Outsourcing (BPO)
- Healthcare
- Customer Relationship Management Crm
- Strategic Planning
- Business Process Outsourcing Bpo
- Enterprise Software
- Supply Chain Management
- Team Management
- Operations Management
- Business Process Improvement
- Microsoft Word
- Business Process Outsourcing
- Customer Relationship Management
Jericho Santos Summary
- Jericho Santos, based in Cebu City, PH, is currently a Client Success Manager at Tech Guru. Jericho Santos brings experience from previous roles at HandyManagement, Lexmark International, Inc. and Dell Technologies. Jericho Santos holds a University of San Carlos. With a robust skill set that includes Management, Customer Service, Customer Experience, Customer Satisfaction, IT Management and more. Jericho Santos has 2 emails on RocketReach.
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