Jenny Fleming Email & Phone Number
Customer Service Manager @ Skyworth USA
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Jenny Fleming Location
- Mobile, AL, US
Jenny Fleming Work
- Customer Service Manager @ (September 2022 - Present)
- Call Center Manager @ (March 2015 - September 2022)
- Hospitality and Chat Supervisor @ (January 2015 - March 2015)
- Technical Support Specialist @ (May 2014 - January 2015)
- Teacher @ (June 2012 - May 2014)
- Admissions Assistant @ (January 2013 - May 2013)
- Real Estate Assistant @ (April 2010 - August 2011)
- Front Office Assistant @ (August 2008 - May 2009)
Jenny Fleming Education
- Spring Hill College
Bachelors degree (Liberal Arts and Sciences/Liberal Studies)
2008-2013
Jenny Fleming Skills
- Quality Assurance
- Customer Service Management
- Information Technology
- Technical Support
- Consumer Services
- Staff Development
- People Development
- Contact Center as a Service (CCaaS)
- Employee Training
- Contact Center Operations
- Analytical Skills
- Data Validation
- Data Aggregation
- Data Cleaning
- R (Programming Language)
- RStudio
- Tableau
- VLOOKUP
- Database Queries
- SQL
- Google BigQuery
- Dashboards
- Conflict Management
- Performance Improvement
- Contact Centers
- Team Building
- Escalation Resolution
- Business-to-Business (B2B)
- Data Analysis
- Customer Satisfaction
- ROI Optimization
- Management
- Operations Management
- Customer Relationship Management (CRM)
- Customer Success
- KPI Reporting
- Key Metrics
- Process Optimization
- De-escalation
- Problem Solving
- Customer Support
- Data Management
- Customer Experience
- Team Management
- Microsoft Office
- Project Management
- Training
- Mentoring
- Communication
- Inventory Management
- Delegation
- Critical Thinking
- Decision Making
- Conflict Resolution
- Cost Reporting
- Customer Service
- Net Promoter Score
- Microsoft Dynamics
- Leadership
- Multiple Listing Service
- Easily Adaptable
- Written Correspondence
- Prioritize Workload
- Effective Listener
- Multitasking
- Multiple Department Management
- Tactfulness
- Process Improvement
- PowerPoint
- Business Process Improvement
- Microsoft Excel
- Teamwork
- Sales
- Event Planning
- Curriculum Development
- Higher Education
- Infonte
- Microsoft Dynamics CRM
- Microsoft Dynamics AX
Jenny Fleming Summary
- Jenny Fleming, based in Mobile, AL, US, is currently a Customer Service Manager at Skyworth USA. Jenny Fleming brings experience from previous roles at Funai Service Corporation, P&F USA, Inc. and Bright Beginnings Preschool, Inc.. Jenny Fleming holds a 2008 - 2013 Bachelors degree in Liberal Arts and Sciences/Liberal Studies @ Spring Hill College. With a robust skill set that includes Quality Assurance, Customer Service Management, Information Technology, Technical Support, Consumer Services and more. Jenny Fleming has 3 emails and 1 mobile phone numbers on RocketReach.
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