Customer Service Representative @ (July 2021 - July 2025)
Bilingual Tax Examining Technician @ Internal Revenue Service (July 2021 - July 2022)
Administrative Manager US Census Bureau @ U.S. Department of Commerce (November 2019 - December 2020)
Foster Grandparent and Senior Companion Payroll Specialist @ Hidalgo County Community Service Agency (June 2019 - October 2019)
Accountant @ (October 2016 - December 2018)
Law Enforcement Communications Assitant @ (May 2015 - October 2016)
Communications Officer - Hidalgo County Sheriffs Office @ (December 2012 - May 2015)
Clerk Typist II @ (June 2010 - December 2012)
Enumerator @ (April 2010 - June 2010)
Jennifer Serna Education
The University of Texas Rio Grande Valley
Master's degree (Public Affairs)
2020-2021
The University of Texas Rio Grande Valley
Bachelor of Business Administration - BBA (Accounting and Finance)
2015-2016
The University of Texas-Pan American 2006-2015
Kaplan University
Diploma (Pharmacy Technician/Assistant)
2008-2009
Jennifer Serna Skills
10 Key
Account Reconciliation
Accounting
Budgeting
Corporate Tax
Customer Support
Disaster Response
Dispatching
Distributed Team Management
Federal Government
Financial Statements
Government
Government Accounting
Government Loans
Government Relations
Leadership
Local Government
Market Research
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Municipal Budgeting
Municipal Law
Municipal Management
Municipal Politics
Municipal Services
Municipalities
Non-Governmental Organizations (NGOs)
Problem Solving
Product Development
Product Innovation
Product Launch
Product Management
Product Road Mapping
Product Strategy
Public Administration
Public Affairs
Public Finance
Public Financial Management
Public Policy
Public Relations
Quantity Surveying
Tax
Tax Compliance
Tax Preparation
Tax Research
Team Management
Technical Product Management
Jennifer Serna Summary
Jennifer Serna, based in Edinburg, TX, US, is currently a Product Manager, Tax Researcher, Senior Tax Analyst, Online Assist, Human Resource Specialist at H&R Block. Jennifer Serna brings experience from previous roles at U.S. Small Business Administration, Internal Revenue Service, U.S. Department of Commerce and Hidalgo County Community Service Agency. Jennifer Serna holds a 2020 - 2021 Master's degree in Public Affairs @ The University of Texas Rio Grande Valley. With a robust skill set that includes 10 Key, Account Reconciliation, Accounting, Budgeting, Corporate Tax and more. Jennifer Serna has 2 emails and 1 mobile phone numbers on RocketReach.
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