Jennifer Floyd Email & Phone Number

Director, Customer Care Services @ Austin Energy

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Jennifer Floyd's Location

Austin, TX, US

Jennifer Floyd's Work

Director, Customer Care Services @ Austin Energy
Site Director @ The Minacs Group
Operations Manager @ The Minacs Group

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Manager of Operations @ Edcor

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Jennifer Floyd's Education

Wayne State University
Bachelor of Science - BS (Business, Management, Marketing, and Related Support Services)
2000 - 2018

Jennifer Floyd's Skills

Call Center Administration
Operations Management
BPO

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Service Delivery Management
Customer Experience
Contact Center Management
Process Improvement
Team Management
Change Management
Leadership

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Jennifer Floyd's Summary

Jennifer Floyd, based in Austin, TX, US, is currently a Director, Customer Care Services at Austin Energy, bringing experience from previous roles at Aditya Birla Minacs and Edcor. Jennifer Floyd holds a 2000 - 2018 Bachelor of Science - BS in Business, Management, Marketing, and Related Support Services @ Wayne State University. With a robust skill set that includes Call Center Administration, Operations Management, BPO, Service Delivery Management, Customer Experience and more, Jennifer Floyd contributes valuable insights to the industry. Jennifer Floyd has 1 email on RocketReach.

Jennifer Floyd Email Address

Found 1 email address listing:

@austinenergy.com

Jennifer Floyd Phone Number

Found 1 phone number:

512972XXXX

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