Jenna Coles Email
911 Analyst @ Bandwidth Inc.
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Jenna Coles Location
- Rochester, NY, US
Jenna Coles Work
- 2023 -now 911 Analyst @
- 2018 -2023 Senior Billing Analyst @
- 2013 -2018 Manager of Service Order Management, Billing Account Maintenance @
- 2010 -2013 Process Quality Manager @
- 2008 -2010 Division Manager, LEC Services @ One Communications
- 2006 -2008 Supervisor, MACD @ One Communications
- 2005 -2006 Manager, Client Retention Marketing @ One Communications
- 2003 -2005 Supervisor, Client Services @ One Communications
Jenna Coles Education
- SUNY Brockport
Jenna Coles Skills
- Leadership
- Customer Experience
- Team Building
- MPLS
- VoIP
- Customer Retention
- Data Analysis
- Forecasting
- Troubleshooting
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Process Improvement
- Quality Assurance
- Voice Over Ip Voip
- T1
- Contact Centers
- Managed Services
- Microsoft Excel
- Customer Service
- Telephony
- Management
- Teamwork
- Project Management
- Coaching
- Call Centers
- Performance Management
- Voice Over Ip
Jenna Coles Summary
- Jenna Coles, based in Rochester, NY, US, is currently a 911 Analyst at Bandwidth Inc.. Jenna Coles brings experience from previous roles at Windstream Communications, EarthLink and One Communications. Jenna Coles holds a SUNY Brockport. With a robust skill set that includes Leadership, Customer Experience, Team Building, MPLS, VoIP and more. Jenna Coles has 2 emails on RocketReach.
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