Jeni Ho Location
- California, United States
Jeni Ho Work
- 2025 -now Director of Customer Support @
- 2021 -2025 Director of Customer Technical Support @
- 2020 -2021 Director of Customer Support and Technical Operations @
- 2018 -2020 Senior Manager, Customer Technical Support @
- 2016 -2018 Manager, Customer Technical Support @
- 2015 -2016 Team Lead, Customer Technical Support @
- 2014 -2015 Customer Technical Support - Level 2 @
- 2012 -2014 Sr. Customer Success Manager @
- 2011 -2012 Manager, Customer Support @ Juice in the City (Company Aquired)
- 2007 -2011 Sr. Assistant Director and Project Manager @
- 2011 -2011 User Researcher (Contract) @
Jeni Ho Education
- California State University-East Bay
Bachelor of Arts (B.A.) ( Sociology, 3.7 )
2005-2007
Jeni Ho Skills
- Salesforce.com
- Project Management
- Start-ups
- CRM
- Management
- Social Networking
- Social Media
- Customer Service
- Marketing
- Market Research
- Online Advertising
- Social Media Marketing
- Online Marketing
- Advertising
- Recruiting
- Sales Operations
- Retail
- Customer Success
- SaaS
- Start-up Environment
- Networking
- Sales
- Email Marketing
- Integrated Marketing
- Mobile Devices
- Camtasia
- Zendesk
- Customer Support
- Team Building
- Team Leadership
- Customer Relationship Management (CRM)
- Zoho Analytics
- Technical Support
- Support
- Troubleshooting
- Microsoft Excel
- Business Analysis
- Technology
- Customer Relationship Management Crm
- Start Ups
- Integration
- PowerPoint
- Start Up Environment
- Information Technology
- Requirements Analysis
- Microsoft Office
- Leadership
- Customer Relationship Management
Jeni Ho Summary
- Jeni Ho, based in California, United States, is currently a Director of Customer Support at Coursedog. Jeni Ho brings experience from previous roles at Screencastify, Leadspace and Jobvite. Jeni Ho holds a 2005 - 2007 Bachelor of Arts (B.A.) in Sociology, 3.7 @ California State University-East Bay . With a robust skill set that includes Salesforce.com, Project Management, Start-ups, CRM, Management and more. Jeni Ho has 2 emails and 1 mobile phone numbers on RocketReach.
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