Head of Customer Engagement @ (December 2024 - September 2025)
Customer Success Manager @ (February 2023 - September 2025)
Support-Product Associate @ (February 2022 - January 2023)
Customer Support Specialist @ (July 2017 - February 2022)
Customer Support Specialist @ (December 2014 - July 2017)
International Board-Certified Lactation Consultant @ (May 2015 - August 2018)
Jen Weaver Education
University of West Florida
Bachelor of Arts - BA (PHILOSOPHY AND RELIGIOUS STUDIES)
2001-2003
Jen Weaver Skills
Business-to-Business (B2B)
Software Documentation
Customer Relationship Management (CRM)
Digital Strategy
Leadership
Process Improvement
Budgeting
Help Desk Support
Customer Onboarding
Communication
Customer Service
Analytical Skills
Team Leadership
Management
Onboarding
Team Building
Google Docs
Software as a Service (SaaS)
Technical Support
Financial Services
Escalation
Internal Communications
Supervisory Skills
Public Speaking
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Quality Assurance
Data Entry
Escalation Resolution
Account Management
Content Marketing
Content Strategy
Customer Retention
Customer Support
Diplomacy
Morale
Podcasting
Possess strong analytical
Presentation Skills
Product Demonstration
Video Podcasts
Video Production
Webinar Management
Jen Weaver Summary
Jen Weaver, based in Pensacola, FL, US, is currently a Customer Success Manager at OnRamp. Jen Weaver brings experience from previous roles at Supportman by Tettra, Tettra and You Need A Budget. Jen Weaver holds a 2001 - 2003 Bachelor of Arts - BA in PHILOSOPHY AND RELIGIOUS STUDIES @ University of West Florida. With a robust skill set that includes Business-to-Business (B2B), Software Documentation, Customer Relationship Management (CRM), Digital Strategy, Leadership and more. Jen Weaver has 2 emails and 1 mobile phone numbers on RocketReach.
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