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Jeff Stowell Location
Charlotte, NC, US
Jeff Stowell Work
VP - Traveler Care Global Client Group and Multinational @ (April 2024 - Present)
Vice President of Customer Support and Digital Transformation @ (February 2020 - April 2024)
Head of CX - Digital Design, Research, Viability - New Products @ (January 2015 - April 2019)
Head of Customer Care, Design, and Support for Intel Media @ (January 2012 - January 2015)
Regional VP of Care Coastal Region @ (May 2008 - October 2011)
AVP of Customer Care @ (May 2006 - May 2008)
Director of Customer Care @ (October 2002 - May 2006)
VP of Client Services @ Cyberrep - ACS (October 2001 - October 2002)
Executive Director of Client Services @ (June 2000 - August 2001)
Customer Care Director - Bay Area @ (January 1997 - January 2000)
National Customer Service Manager @ (August 1996 - October 1997)
Business Manager of Operations @ Primestar (January 1994 - January 1996)
Jeff Stowell Education
University of Colorado Boulder
B.A. (Psychology)
1991
Jeff Stowell Skills
Call Center Development
Call Center
Performance Management
Vendor Management
Telephony
Customer Experience
Broadband
Relationship Management
Call Centers
Customer Service
Leadership
Human Resources
Telecommunications
Technical Support
Process Improvement
Strategy
Workforce Management
Program Management
Customer Retention
Disaster Recovery
Recruiting
Cross-functional Team Leadership
Team Building
Customer Satisfaction
Troubleshooting
VoIP
Avaya
Outsourcing
CRM
Direct Sales
Chinese Social Media Marketing
Social Media
Pr Strategy And Branding In China
Sales
Graphic Design
Content Marketing
Strategic Planning
Integrated Marketing Solutions
Cross Functional Team Leadership
Sino Uk Cross Cultural Communication
Management
Theatre Production Marketing
Customer Relationship Management Crm
Voice Over Ip Voip
Contact Centers
Business Process Improvement
Customer Relationship Management
Voice Over Ip
Jeff Stowell Summary
Jeff Stowell, based in Charlotte, NC, US, is currently a VP - Traveler Care Global Client Group and Multinational at American Express Global Business Travel. Jeff Stowell brings experience from previous roles at Samsung Electronics America, Verizon, Intel Corporation and Comcast Cable. Jeff Stowell holds a B.A. in Psychology @ University of Colorado Boulder. With a robust skill set that includes Call Center Development, Call Center, Performance Management, Vendor Management, Telephony and more. Jeff Stowell has 1 emails and 2 mobile phone numbers on RocketReach.
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