Client Engagement Services and Service Delivery Management @ (April 2004 - April 2012)
Jeff Smith Education
California State University, Long Beach
Business Administration and Management (General)
Golden West College
Associate of Arts - AA (Business Administration and Management, General)
Jeff Smith Skills
Account Management
Building Relationships
Business Analysis
Business Process
CRM
Client Engagement
Client Liaison
Cloud Computing
Contract Negotiation
Cross-functional Team Leadership
Customer Engagement
Customer Service
Data Center
Disaster Recovery
Enterprise Software
Global Delivery
Governance
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
ITIL Process
ITSM
Incident Management
Infrastructure
Integration
Mainframe
Managed Services
Management
Negotiation
Open Systems
Outsourcing
PMO
PMP
Pre-sales
Process Improvement
Professional Services
Program Management
Project Management
Project Planning
SaaS
Salesforce.com
Security
Service Delivery
Service Delivery Management
Service Management
Sla
Solution Selling
Storage
Team Building
Vendor Management
Virtualization
Jeff Smith Summary
Jeff Smith, based in Laguna Woods, CA, US, is currently a Service Delivery Department Manager at Effortless Office. Jeff Smith brings experience from previous roles at GLG (Gerson Lehrman Group), Disys, Ensono and Wipro. Jeff Smith holds a Business Administration and Management in General @ California State University, Long Beach. With a robust skill set that includes Account Management, Building Relationships, Business Analysis, Business Process, CRM and more. Jeff Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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