Jeff Porterfield Email
EVP-Chief Revenue Officer (CRO) @ Agility One Outsourcing
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Jeff Porterfield Location
- Mississauga, ON, CA
Jeff Porterfield Work
- 2023 -now EVP-Chief Revenue Officer (CRO) @
- 2021 -now Principal @
- 2021 -2022 Senior Vice President of Global Client Services @
- 2019 -2021 Global VP Customer Relationship Management @
- 2012 -2019 Vice President of Sales - North America and Asia @
- 2012 -2012 Director of Sales and Marketing @
- 2007 -2012 Director of Account Management @
- 2004 -2007 Director of Account Management @
- 2002 -2004 Senior Account Manager @
- 2001 -2002 Vendor Manager - Contact Centre Sales Channel @
- 2000 -2001 Account Manager @ Minacs Worldwide
- 1997 -2000 Project Coordinator @ CIBC Insurance
Jeff Porterfield Education
- Western University
Jeff Porterfield Skills
- Call Center
- Strategic Planning
- Department Budgeting
- International Sales
- Contract Negotiation
- Contract Management
- Third Party Vendor Management
- Project Management
- Client Development
- P&L Budget Management
- Performance Management
- Team Leadership
- Contact Centers
- Leadership
- Training
- Call Centers
- Customer Satisfaction
- P&L Management
- Sales
- Account Management
- Workforce Management
- Customer Experience
- Outsourcing
- CRM
- BPO
- Call Center Development
- Inbound Marketing
- Customer Retention
- Vendor Management
- Operations Management
- Team Management
- IVR
- Telemarketing
- Service Delivery
- Offshoring
- Telecommunications
- Avaya
- Outsourcing Management
- Contact Center Management
- Lead Generation
- Solution Selling
- Sla
- Business Process Improvement
- ACD
- Process Improvement
- Managed Services
- Telephony
- Customer Service Management
- Salesforce.com
- Professional Services
- Social Media
- Public Speaking
- Finance
- Strategy
Jeff Porterfield Summary
- Jeff Porterfield, based in Mississauga, ON, CA, is currently a EVP-Chief Revenue Officer (CRO) at AGILITY1 CX. Jeff Porterfield brings experience from previous roles at InUnison Solutions and Transcom. Jeff Porterfield holds a Western University. With a robust skill set that includes Call Center, Strategic Planning, Department Budgeting, International Sales, Contract Negotiation and more. Jeff Porterfield has 1 emails on RocketReach.
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