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Jeff Manuel Location
Chicago, IL, US
Jeff Manuel Work
VP - Underwriting @ (February 2020 - Present)
Vice President - Consumer and Commercial Products @ (March 2020 - Present)
Assistant Vice President, Underwriting and Program Development @ (January 2014 - March 2020)
Vice President - Manufacturer Warranty Programs and Account Management @ (January 2011 - January 2014)
Vice President - National Accounts @ (January 2009 - January 2011)
General Manager - Service and Claims Management @ (January 2007 - January 2009)
Senior Vice President - Installation Services @ (January 2004 - January 2006)
Senior Vice President - Customer Operations @ (January 2001 - January 2004)
Management and Operations and Engineering @ (January 1992 - January 2001)
Intern @ (January 1991 - January 1992)
Jeff Manuel Education
West Virginia University
(Engineering)
1988-1992
Jeff Manuel Skills
Account Management
Business Development
Business Process Improvement
CRM
Call Center
Call Centers
Claims Management
Competitive Analysis
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Direct Marketing
Energy Efficiency
Innovation
Intrapreneurship
Joint Ventures
Leadership
Lean Startup
Marketing Strategy
Mergers & Acquisitions
Net Promoter Score
New Business Development
Operations Management
P&L Management
Process Improvement
Product Development
Product Management
Product Marketing
Program Management
Sales
Service Management
Service Provider Networks
Six Sigma
Strategic Partnerships
Strategic Planning
Strategy
Team Building
Technical Support
Vendor Management
Voice of the Customer
Jeff Manuel Summary
Jeff Manuel, based in Chicago, IL, US, is currently a VP - Underwriting at CNA Warranty & Alternative Risks. Jeff Manuel brings experience from previous roles at Cna Insurance, Homeserve Usa and Service Net. Jeff Manuel holds a 1988 - 1992 West Virginia University. With a robust skill set that includes Account Management, Business Development, Business Process Improvement, CRM, Call Center and more.
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