Jeff Mach Email & Phone Number
Vice President, Customer Success and Technical Services @ Scality
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Jeff Mach Location
- Washington, DC, US
Jeff Mach Work
- Vice President, Customer Success and Technical Services @ (January 2022 - Present)
- Senior Director, Technical Services @ (January 2020 - December 2021)
- Senior Manager, Customer Support @ (January 2018 - December 2019)
- On-Site Engineering Manager @ (January 2016 - December 2017)
- Technical Account Manager @ (October 2014 - December 2015)
- Senior Technical Account Manager @ (August 2013 - September 2014)
- Director, Americas Customer Support @ (October 2006 - December 2013)
- Support Solutions Architect @ (April 2005 - September 2006)
- Operations Manager @ (October 2000 - March 2005)
- IT Specialist, System Administrator @ (September 1996 - September 2000)
- Software Developer @ (April 1996 - August 1996)
Jeff Mach Education
- IUT d'Orsay
Bachelor (Software Engineering)
1994-1996
Jeff Mach Skills
- Professional Services
- Customer Service Management
- Process Improvement
- Shell Scripting
- Strategic Planning
- E-commerce
- Performance Management
- Project Management
- Cloud Computing
- Distributed Systems
- Product Management
- Start-ups
- Software as a Service (SaaS)
- Perl
- Linux
- Unix
- Enterprise Software
- Databases
- SQL
- Oracle
- Apache
- Solaris
- Tomcat
- Salesforce.com
- Cisco Technologies
- SQL Server
- Remedy
- JIRA
- Team Management
- Leadership
- French
- English
- Escalation Management
- E-business
- Cloud Storage
- KPI Reports
- Analytical Skills
- Bash
- CommVault
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Support
- Linux System Administration
- Project Delivery
- Rubrik
- Scalability
- Service Delivery
- Software Development
- Veeam Backup & Replication
Jeff Mach Summary
- Jeff Mach, based in Washington, DC, US, is currently a Vice President, Customer Success and Technical Services at Scality. Jeff Mach brings experience from previous roles at Scality. Jeff Mach holds a 1994 - 1996 Bachelor in Software Engineering @ IUT d'Orsay. With a robust skill set that includes Professional Services, Customer Service Management, Process Improvement, Shell Scripting, Strategic Planning and more. Jeff Mach has 2 emails and 1 mobile phone numbers on RocketReach.
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