Sr. Director, Product Support @ (March 2023 - March 2024)
Personal Sabbatical @ Sabbatical (October 2021 - February 2023)
Vice President, Customer Success @ (May 2020 - October 2021)
Sr. Director, Customer Success @ (May 2020 - December 2020)
Sr. Director - Head of Global Support @ (October 2016 - February 2020)
Director, Technical Support @ (September 2014 - October 2016)
Customer Success Manager @ (April 2014 - September 2014)
Manager, Enterprise Customer Success @ (November 2008 - March 2014)
Contact Center Manager @ HealthServices NW (June 2006 - October 2008)
Director of Operations @ Telecommunications Management Services (February 2005 - June 2006)
Jeff Koken Education
Bellevue College
Business Administration and Management (General)
Jeff Koken Skills
Account Management
Analytics
Business Strategy
CRM
Cloud Computing
Customer Advocacy
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Success
E-commerce
Enterprise Software
Executive Management
Lead Generation
Leadership
Management
Mentoring
Mobile Devices
Multi-channel Marketing
Organizational Lea
Organizational Leadership
Product Management
SaaS
Salesforce.com
Software Industry
Software as a Service (SaaS)
Strategic Partnerships
Strategic Planning
Strategy
Team Leadership
Technical Support
Web Analytics
Customer Relationship Management Crm
Multi Channel Marketing
Support
Software as a Service Saas
Services
Sales
E Commerce
Benefits
Software as a Service
Customer Relationship Management
Jeff Koken Summary
Jeff Koken, based in Salt Lake City, UT, US, is currently a Vice President, Technical Services at Vasion. Jeff Koken brings experience from previous roles at Vasion, Sabbatical and Experlogix, Inc.. Jeff Koken holds a Business Administration and Management in General @ Bellevue College. With a robust skill set that includes Account Management, Analytics, Business Strategy, CRM, Cloud Computing and more. Jeff Koken has 4 emails and 3 mobile phone numbers on RocketReach.
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