Jeff Grimm Location
- New Albany, IN, US
Jeff Grimm Work
- 2024 - now Associate Director-WFM Forecasting @
- 2009 - 2018 WFM Capacity Planning Manager @
- 2008 - 2009 Workforce Supervisor @
- 2000 - 2008 Forecast and staffing analyst @
- 1984 - 1988 Corporal @
Jeff Grimm Education
- Indiana Academy
High School Diploma (General)
1981 - 1983 - Indiana University Southeast
Jeff Grimm Skills
- Strategic Thinking
- Workforce Management
- Call Centers
- Leadership
- Process Improvement
- Forecasting
- Training
- Management
- Analysis
- Customer Experience
- Performance Management
- Team Building
- Capacity Planning
- Vendor Management
- Strategic Planning
- Customer Satisfaction
- Data Analysis
- Avaya
- Supervisory Skills
- Strategy
- Time Management
- Erlang
- Operational Efficiency
- Consensus Building
- Influential Communicator
- Aspect
- Inspiring People
- Vision
- CRM
- Customer Service
- Business Analysis
- Business Process Improvement
- Contact Centers
- Analytical Skills
- Microsoft Office
- Project Planning
- Business Strategy
- Human Resources
- Microsoft Excel
Jeff Grimm Summary
- Jeff Grimm, based in New Albany, IN, US, is currently a Associate Director-WFM Forecasting at Humana. Jeff Grimm brings experience from previous roles at Humana, Charter Communications and U.S. Marine Corps. Jeff Grimm holds a 1981 - 1983 High School Diploma in General @ Indiana Academy. With a robust skill set that includes Strategic Thinking, Workforce Management, Call Centers, Leadership, Process Improvement and more. Jeff Grimm has 2 emails and 1 mobile phone numbers on RocketReach.
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