2012 -2021 IT Project Manager and Telecom Engineer @ Freelance Technical Team Member
2020 -2021 IVR Developer and Engineer @
2019 -2020 IVR Engineer and Architect @
2015 -2019 Product Manager @
2013 -2015 Director of Telecommunications @
2012 -2013 Vice President @ Telemanagement
2010 -2012 VP - Operations @ Reliant CCS
2008 -2010 Principal Engineer @
2002 -2008 Chief Architect @
1997 -2002 VP, Information Technology @ Service Resources
1984 -1997 Director, Information Technology @ Transaction Technology Inc
Jeff Buzhardt Education
Clemson University
MBA (Business Administration)
1994-1996
Clemson University
Master of Business Administration - MBA
Furman University
Bachelor of Science - BS (Mathematics and Computer Science)
Jeff Buzhardt Skills
Solutions Engineering
Problem Solving
Presentations
Executive Reports
Engineering Support
Telecommunications
CRM
Enterprise Software
Telephony
Management
Business Intelligence
Call Centers
Change Management
Business Analysis
Strategy
Leadership
Contact Centers
Pre-sales
Solution Selling
IVR
IT Management
Team Building
Professional Services
Integration
Business Process Improvement
Managed Services
Coaching
Consulting
Strategic Planning
Product Demonstration
Process Improvement
Multi-Site Operations
Technical Consultation
Solution Development
Design Documents
Operational Analysis
System Deployment
Solutions Development
Contact Center Implementation & Improvement
ACD
Product Development
Customer Satisfaction
Change Leadership
Design Documentation
Executive Management
Customer Relationship Management (CRM)
VoIP
Vendor Management
Microsoft SQL Server
Technical Support
Designs
Interactive Intelligence
Customer Relationship Management Crm
Sales Process
SQL Server
Operations Analysis and Management
Solutions Architecture and Design
Sales
Multi Site Operations
Telecom
Solutions
Support and Development Operations and Management
System Solutions
Voice Over Ip Voip
Contact Center Implementation and Improvement
Security
Pre Sales
Voice Over Ip
Customer Relationship Management
Jeff Buzhardt Summary
Jeff Buzhardt, based in Chantilly, VA, US, is currently a CEO and Primary CX Consultant at CXplus cxplusceo.wixsite.com/cxplus. Jeff Buzhardt brings experience from previous roles at Open for Work, HireTalent / Palo Alto Networks and ConvergeOne. Jeff Buzhardt holds a 1994 - 1996 MBA in Business Administration @ Clemson University. With a robust skill set that includes Solutions Engineering, Problem Solving, Presentations, Executive Reports, Engineering Support and more. Jeff Buzhardt has 3 emails and 3 mobile phone numbers on RocketReach.
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