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Jay Pal Location
Kuala Lumpur, MY
Jay Pal Work
Sr. Director - Innovation and Digital Transformation @ (July 2026 - Present)
Director - Innovation and Digital Transformation @ (April 2024 - June 2026)
Associate Director - Innovation and Digital Transformation @ (July 2021 - March 2024)
Group Leader - Innovation and Digital Transformation @ (January 2019 - June 2021)
Sr Manager - Innovation and Digital Transformation @ (July 2016 - December 2018)
Manager - Innovation and Digital Transformation @ (April 2015 - June 2016)
Manager - Service Delivery - CRM @ (January 2014 - March 2015)
Jay Pal Education
Stewart School
Utkal University
(Commerce, Business)
Jay Pal Skills
Analysis
Artificial Intelligence (AI)
Business Analysis
Business Process
Business Process Improvement
CRM
Change Management
Cognitive
Consulting
Continuous Improvement
Deep Learning
Machine Learning
Natural Language Processing (NLP)
Operations Management
Outsourcing
Pega PRPC
Performance Management
Process Improvement
Project Management
Service Delivery
Strategy
Transition Management
Watson Conversation
Watson Discovery
Architecture
Strategic Planning
Natural Language Processing
Jay Pal Summary
Jay Pal, based in Kuala Lumpur, MY, is currently a Sr. Director - Innovation and Digital Transformation at Concentrix. Jay Pal brings experience from previous roles at Concentrix. Jay Pal holds a Stewart School. With a robust skill set that includes Analysis, Artificial Intelligence (AI), Business Analysis, Business Process, Business Process Improvement and more. Jay Pal has 3 emails and 3 mobile phone numbers on RocketReach.
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