Jay Newberger Email & Phone Number
Director of Customer Success @ RackN
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Jay Newberger Location
- Dallas, TX, US
Jay Newberger Work
- Director of Customer Success @ (July 2023 - Present)
- Senior Solutions Consultant @ (January 2023 - July 2023)
- Portfolio Director - Managed Services @ (October 2021 - January 2023)
- Sr. Vice President Operations at Valor Intelligent Processing @ (August 2020 - March 2021)
- Senior Consultant @ (May 2020 - January 2021)
- Vice President and Operations – Telephony Infrastructure and Program Management @ (December 1997 - July 2020)
- Contact Center Director @ (December 1994 - November 1997)
Jay Newberger Education
- The University of Texas at Austin
Bachelor of Arts (B.A.) (Psychology/Sociology)
1988-1992
Jay Newberger Skills
- Customer Experience
- Communication
- Avaya Communication Manager
- Avaya CMS
- Avaya Voice Portal
- VoIP
- Project Coordination
- Contact Centers
- Workforce Management
- Data Center
- Infrastructure
- Operations Management
- Business Development
- Key Account Development
- P&L Management
- Logistics Management
- Telecommunications
- Integration
- Avaya Products
- Customer Support
- Transition Management
- Avaya IP Telephony
- Billing Systems
- Billing Process
- Avaya Aura
- Inbound Marketing
- Telecommunications Billing
- Call Center Development
- Data Center Operations
- Planning Budgeting & Forecasting
- Business Continuity Planning
- Telecom Infrastructure
- Telecommunications Management
- Call Center Architecture
- Contact Center Optimization
- Budgeting & Forecasting
- Leadership
- Strategic Partnerships
- Analytical Skills
- Business Intelligence (BI)
- IT Project & Program Management
- Digital Marketing
- Contact Center Strategy
- IVR
- Forecasting
- Business Process Improvement
- Business Planning
- Process Engineering
- Team Building
- Management Consulting
Jay Newberger Summary
- Jay Newberger, based in Dallas, TX, US, is currently a Director of Customer Success at RackN. Jay Newberger brings experience from previous roles at SOUTHLAKE PROPERTIES, LLC, Waterfield Technologies, Valor Intelligent Processing and RealPage, Inc.. Jay Newberger holds a 1988 - 1992 Bachelor of Arts (B.A.) in Psychology/Sociology @ The University of Texas at Austin. With a robust skill set that includes Customer Experience, Communication, Avaya Communication Manager, Avaya CMS, Avaya Voice Portal and more. Jay Newberger has 2 emails and 2 mobile phone numbers on RocketReach.
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