Valor Intelligent Processing Information

Valor Intelligent Processing, LLC, also known as Valor or VIP, is a digital, technology-enabled Accounts Receivable Management company and a subsidiary of MCI, LC. Founded on September 11, 2018, Valor serves organizations nationwide from offices in Dallas, Texas, and Tampa, Florida. We provide enterprise-level solutions across every stage of the customer account lifecycle, including: • First-Party Debt Collections • Third-Party Debt Collections • Citation Services • BPO and Customer Service • CX Management and Strategy • Analytics and Business Insights • Database Management • Omnichannel Self-Service Solutions Our approach combines experienced professionals, advanced technology, machine learning, data-driven strategies, and intuitive digital tools to improve customer engagement, accelerate resolution, and deliver stronger recovery performance. At Valor, successful collections begin with better communication. We treat every customer interaction as an opportunity to protect our clients’ brands while helping consumers move toward resolution. Our professionals prioritize fair and respectful treatment, flexible payment options, consumer-friendly policies, and safe, secure payment processing. Through voice, email, chat, mobile, web, SMS, and self-service channels, Valor creates convenient and consistent experiences that allow customers to engage on their terms. Our analytics and real-time business intelligence provide greater visibility into the customer journey while helping clients improve operational efficiency and make more informed decisions. With a strong commitment to compliance, data security, quality, and long-term client partnerships, Valor delivers humanized debt collection and customer support solutions designed for today’s evolving marketplace. Dallas Office: 12005 Ford Road, Suite 800, Dallas, TX 75234 Learn more at [www.valorvip.com](http://www.valorvip.com) or call +1 (877) 472-4439.