Jay Gordon Location
- Austin, TX, US
Jay Gordon Work
- 2024 - now Director of Global Technical Support @
- 2023 - 2024 Head of Global Technical Support @
- 2022 - 2023 Sr. Manager of Customer Support, Americas @
- 2019 - 2021 Sr. Director of Technical Support @
- 2018 - 2019 Operations Manager @
- 2015 - 2018 Operations Manager @
- 2008 - 2015 General Manager @ Medigen Systems, Inc. dba Focal Point Systems
- 1999 - 2008 Head of Customer Service and Technical Support @ Medigen Systems, Inc. dba Focal Point Systems
- 1994 - 1998 Assistant Administrator @ Masters Home Health
Jay Gordon Education
- University of Phoenix
Bachelors
1999 - 2001 - Glendale Community College
(Medicine)
1991 - 1993
Jay Gordon Skills
- Management
- Customer Service
- Project Management
- Computer Networking
- Sales
- Report Writing
- Network Administration
- Computer Hardware
- Leadership
- Software Installation
- Team Management
- Training
- Team Building
- Information Technology
- Team Leadership
- Analytical Skills
- Public Speaking
- Business Process Improvement
- Business Analysis
- Troubleshooting
- Customer Support
- Business Process
- Process Improvement
- Customer Satisfaction
- Customer Engagement
- Employee Training
- Customer Experience
- Culture Change
- Technical Support
- Software as a Service (SaaS)
- SQL
- Microsoft Excel
Jay Gordon Summary
- Jay Gordon, based in Austin, TX, US, is currently a Director of Global Technical Support at Telesign. Jay Gordon brings experience from previous roles at Telesign and WellSky. Jay Gordon holds a 1999 - 2001 Bachelors @ University of Phoenix. With a robust skill set that includes Management, Customer Service, Project Management, Computer Networking, Sales and more. Jay Gordon has 2 emails on RocketReach.
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