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Jay Cushman Location
United States
Jay Cushman Work
Services and Support Manager @ (March 2024 - Present)
Monitoring and Automation Manager and Project Manager @ (October 2016 - June 2023)
Monitoring Architect @ (October 2014 - October 2016)
Systems Performance Engineer and Escalations Manager @ (October 2012 - September 2014)
Microsoft Office 365 Administrator and Tier 2 Support Team Lead @ (October 2009 - October 2012)
Jay Cushman Education
Western Illinois University
Bachelor's degree (Computer and Information Sciences)
Jay Cushman Skills
Active Directory
Agile Methodologies
Agile Project Management
Amazon Web Services (AWS)
Business Process Improvement
Cloud Administration
Cloud Computing
Computer Hardware
Customer Support
Datadog
Documentation
IT Service Management
ITIL Certified
Incident Command
Incident Management
Interpersonal Skills
Jira
Key Performance Indicators
Lean Processes
Management
Microsoft Exchange
Microsoft Power BI
Office 365
Office 365 Administration
Operations
PagerDuty
Proactive Monitoring
Process Design
Project Management Software
Request for Proposal (RFP)
SQL
Scrum
Servers
Service-Level Agreements (SLA)
SharePoint
Software Development Life Cycle (SDLC)
Statements of Work (SOW)
System Administration
System Deployment
Team Leadership
Team Management
Technical Support
Troubleshooting
VMware
VPN
Vendor Management
Vendor Relations
Virtualization
Windows
Windows Server
Jay Cushman Summary
Jay Cushman, based in United States, is currently a Services and Support Manager at Reveille Software. Jay Cushman brings experience from previous roles at Pitney Bowes, ESPN, SolarWinds and Harte-Hanks. Jay Cushman holds a Bachelor's degree in Computer and Information Sciences @ Western Illinois University. With a robust skill set that includes Active Directory, Agile Methodologies, Agile Project Management, Amazon Web Services (AWS), Business Process Improvement and more. Jay Cushman has 3 emails and 2 mobile phone numbers on RocketReach.
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