Jason Lock Email & Phone Number
Managing Director, South Africa and Vice President, Africa @ Concentrix
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Jason Lock Location
- Durban, KZN, ZA
Jason Lock Work
- Managing Director, South Africa and Vice President, Africa @ (November 2023 - Present)
- Vice President, Service Delivery - Africa @ (December 2022 - October 2023)
- Head of Operations and Contact Centre @ (April 2020 - December 2022)
- Head of Everyday Banking @ (June 2018 - April 2020)
- Head of Contact Centres @ (May 2016 - June 2018)
- Chief Operating Officer - Asia Pacific @ (August 2014 - April 2016)
- Senior Vice President, Client Delivery - North America, UK and Asia @ (March 2012 - August 2014)
- Vice President, Asia Operations @ (July 2009 - March 2012)
- Vice President, Asia @ (May 2008 - June 2009)
- Country Manager, New Zealand @ (February 2007 - May 2008)
- Client Development Director @ (June 2005 - January 2007)
- Senior Client Services Manager @ (February 2004 - June 2005)
- National Performance Manager @ (June 2000 - February 2004)
- QA and OAC Manager @ (May 1999 - June 2000)
- Team Leader @ (September 1998 - May 1999)
- Customer Service Representative @ (February 1998 - September 1998)
Jason Lock Education
- University of Waikato
BMS (Economics & Marketing and International Management)
1994-1998 - John Paul College, Rotorua 1987-1993
Jason Lock Skills
- BPO
- Operations Management
- Workforce Management
- Quality Assurance
- Management
- Call Center
- New Business Development
- Outsourcing
- Team Management
- Vendor Management
- Telecommunications
- Call Centers
- Contact Centers
- CRM
- Business Process Improvement
- Customer Experience
- Leadership
- Sales Management
- Performance Management
- Process Improvement
- Customer Satisfaction
- Business Analysis
- Account Management
- Service Delivery
- Customer Retention
- Business Development
- Offshoring
- Project Planning
- Inbound Marketing
- Change Management
- Banking
- Sales
- Financial Analysis
- Business Strategy
- Project Management
- Customer Relationship Management
- Business Process Outsourcing
Jason Lock Summary
- Jason Lock, based in Durban, KZN, ZA, is currently a Managing Director, South Africa and Vice President, Africa at Concentrix. Jason Lock brings experience from previous roles at Concentrix and Westpac New Zealand Limited. Jason Lock holds a 1994 - 1998 BMS in Economics & Marketing and International Management @ University of Waikato. With a robust skill set that includes BPO, Operations Management, Workforce Management, Quality Assurance, Management and more. Jason Lock has 1 emails and 2 mobile phone numbers on RocketReach.
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