Jason Lock Email & Phone Number
Managing Director, South Africa and Vice President, Africa @ Concentrix
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Jason Lock Location
- Durban, KZN, ZA
Jason Lock Work
- 2023 -now Managing Director, South Africa and Vice President, Africa @
- 2022 -2023 Vice President, Service Delivery - Africa @
- 2020 -2022 Head of Operations and Contact Centre @
- 2018 -2020 Head of Everyday Banking @
- 2016 -2018 Head of Contact Centres @
- 2014 -2016 Chief Operating Officer - Asia Pacific @
- 2012 -2014 Senior Vice President, Client Delivery - North America, UK and Asia @
- 2009 -2012 Vice President, Asia Operations @
- 2008 -2009 Vice President, Asia @
- 2007 -2008 Country Manager, New Zealand @
- 2005 -2007 Client Development Director @
- 2004 -2005 Senior Client Services Manager @
- 2000 -2004 National Performance Manager @
- 1999 -2000 QA and OAC Manager @
- 1998 -1999 Team Leader @
- 1998 -1998 Customer Service Representative @
Jason Lock Education
- University of Waikato
BMS (Economics & Marketing and International Management)
1994-1998 - John Paul College, Rotorua 1987-1993
Jason Lock Skills
- BPO
- Operations Management
- Workforce Management
- Quality Assurance
- Management
- Call Center
- New Business Development
- Outsourcing
- Team Management
- Vendor Management
- Telecommunications
- Call Centers
- Contact Centers
- CRM
- Business Process Improvement
- Customer Experience
- Leadership
- Sales Management
- Performance Management
- Process Improvement
- Customer Satisfaction
- Business Analysis
- Account Management
- Service Delivery
- Customer Retention
- Business Development
- Offshoring
- Project Planning
- Inbound Marketing
- Change Management
- Banking
- Sales
- Financial Analysis
- Business Strategy
- Project Management
- Customer Relationship Management
- Business Process Outsourcing
Jason Lock Summary
- Jason Lock, based in Durban, KZN, ZA, is currently a Managing Director, South Africa and Vice President, Africa at Concentrix. Jason Lock brings experience from previous roles at Concentrix and Westpac New Zealand Limited. Jason Lock holds a 1994 - 1998 BMS in Economics & Marketing and International Management @ University of Waikato. With a robust skill set that includes BPO, Operations Management, Workforce Management, Quality Assurance, Management and more. Jason Lock has 1 emails and 2 mobile phone numbers on RocketReach.
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