Jasmin Jaafar Email
Customer Servic Manager - Major @ City-Link Express
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Jasmin Jaafar Location
- Petaling Jaya, MY
Jasmin Jaafar Work
- 2019 -now Customer Servic Manager - Major @
- 2017 -2019 Operations Manager @
- 2016 -2017 Operations Engineer @
- 2013 -2016 Operations Manager @
- 2012 -2013 OPI Manager @
- 2009 -2012 AM Vendor Operations @
- 2008 -2009 AM Rewards Manager @
- 2003 -2008 Marketing @
Jasmin Jaafar Education
- SMP Sri Aman
Jasmin Jaafar Skills
- Banking
- Microsoft Excel
- Customer Service
- Project Management
- Customer Satisfaction
- Management
- Call Centers
- Process Improvement
- Administration
- Marketing
- Operations Management
- Budgets
- Vendor Management
- Continuous Improvement
- Customer Experience
- Outsourcing
- Business Process Improvement
- Operational Excellence
- Customer Retention
- Sla
- Process Engineering
- Process Management
- Service Delivery
- BPO
- Workforce Management
- Project Delivery
- Supervisory Skills
- MIS
- Credit Cards
- Relationship Management
- Quality Assurance
- Business Process
- Strategy
- Back Office
- Operational Risk Management
- Financial Services
- Retail Banking
- Shared Services
- Employee Engagement
- Operational Efficiency
- People Development
- Risk Management
- Team Management
- Financial Analysis
- Software Development
- Marketing Communications
- Marketing Strategy
- Leadership
- Data Analysis
- Business Analysis
- Microsoft Office
- Microsoft Word
- Standard Operating Procedure Sop
- Standard Operating Procedure
Jasmin Jaafar Summary
- Jasmin Jaafar, based in Petaling Jaya, MY, is currently a Customer Servic Manager - Major at City-Link Express. Jasmin Jaafar brings experience from previous roles at BigPay | Challenge Banking and HSBC. Jasmin Jaafar holds a SMP Sri Aman. With a robust skill set that includes Banking, Microsoft Excel, Customer Service, Project Management, Customer Satisfaction and more. Jasmin Jaafar has 2 emails on RocketReach.
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